Apple Product Support & Tech Specialist

Follett Corporation; Manhattan (KS); On-site; USD 16,531 - 41,162; Full time

Job summary

Follett Corporation is seeking Apple Technicians in Manhattan, KS. The role involves driving sales, providing technology support, and ensuring customer satisfaction with Apple products. Candidates must have strong communication skills and a passion for customer interactions.

Applicants should have 3-5 years of relevant experience, a Bachelor's degree or equivalent, and must hold Apple certifications. The position requires flexibility to work nights and weekends as needed.

Qualifications

• 3-5 years of relevant experience required.
• Ability to diagnose, repair, and problem solve.
• Previous computer software or product knowledge required.

Responsibilities

• Drive sales and provide product support.
• Exemplify superior Apple knowledge in troubleshooting and repairs.
• Repair flexibility to rotate through different technical specialties.

Skills

Customer service

Sales support

Troubleshooting

Apple product knowledge

Advanced computer skills

Education

Bachelor's degree or equivalent

Tools

Apple certifications

Job description

Follett Corporation is seeking Apple Technicians in Manhattan, KS. The role involves driving sales, providing technology support, and ensuring customer satisfaction with Apple products. Candidates must have strong communication skills and a passion for customer interactions.

Applicants should have 3-5 years of relevant experience, a Bachelor's degree or equivalent, and must hold Apple certifications. The position requires flexibility to work nights and weekends as needed.