Apple Bench Technician — Diagnostics & Repairs (Company Car)

Computer Rescue 911

Grand Rapids (MI)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Job summary

Computer Rescue 911 in Grand Rapids, MI is seeking a Bench Technician to join our hands-on IT team. You will handle virus removal, hardware diagnostics, Windows and Apple device troubleshooting, and advanced software diagnostics while supporting 30+ computers daily.

The role includes on-site work, Apple certification focus (ACMT) and potential training, plus light off-site residential appointments. We value reliable, motivated individuals with clean driving records and a willingness to grow with

Qualifications

  • College Degree preferred but not required.
  • ACMT certification encouraged and iOS certified for iPhone/iPad (training provided).
  • Motivated, reliable, and trustworthy.
  • Must be fully qualified to perform listed technical tasks (no training offered apart from Apple Certifications).
  • Willingness to learn and adapt to unfamiliar areas.
  • No criminal history; clean driving record and ability to pass drug screening.

Responsibilities

  • Bench responsibilities and overseeing 30+ computers per day.
  • Grow, develop, and create growth strategies and customer loyalty through communication and organization.

Skills

Virus removal
Hardware diagnostics
Windows troubleshooting
Apple hardware troubleshooting
Apple software troubleshooting
Advanced software diagnostics
Outlook configuration
Customer service
Communication
Sales

Education

College degree (preferred)

Tools

Apple hardware
Apple software

Job description

Computer Rescue 911 in Grand Rapids, MI is seeking a Bench Technician to join our hands-on IT team. You will handle virus removal, hardware diagnostics, Windows and Apple device troubleshooting, and advanced software diagnostics while supporting 30+ computers daily.

The role includes on-site work, Apple certification focus (ACMT) and potential training, plus light off-site residential appointments. We value reliable, motivated individuals with clean driving records and a willingness to grow with

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