Bench Technician: IT & Onsite Repair Expert

Dymin Systems; Urbandale (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with employer match

Paid time off

Job summary

Dymin Systems is seeking a driven Full-Time Bench Technician to diagnose, repair, and maintain desktops, laptops, and gaming PCs. You’ll work with other technicians and provide exceptional on-site support at client homes/offices to ensure smooth operation of devices.

You will learn industry techniques, configure operating systems and drivers, and contribute to revenue growth within our Retail/ITAD department, with opportunities for growth in a growing MSP.

Qualifications

• Must be 18+ with valid driver’s license and proof of auto insurance.
• Ability to stand, walk, lift up to 50 pounds and perform physical tasks.
• Experience with diagnosing hardware/software issues and customer interactions.

Responsibilities

• Diagnose, repair, and maintain desktops, laptops, and gaming PCs.
• Perform on-site visits to diagnose and fix issues at client homes/offices.
• Configure operating systems, drivers, and software per client requirements.
• Assist in repairs and learn industry techniques.

Skills

IT hardware

Customer service

Problem solving

Safety compliance

Tools

Microsoft Office

Job description

Dymin Systems is seeking a driven Full-Time Bench Technician to diagnose, repair, and maintain desktops, laptops, and gaming PCs. You’ll work with other technicians and provide exceptional on-site support at client homes/offices to ensure smooth operation of devices.

You will learn industry techniques, configure operating systems and drivers, and contribute to revenue growth within our Retail/ITAD department, with opportunities for growth in a growing MSP.