Apparel Sales Specialist — Customer Experience

Dick's Sporting Goods; Katy (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates to help create an exceptional shopping experience. You will greet customers, understand their needs and support the shopping journey with strong product knowledge and brand standards.

Responsibilities include maintaining merchandising criteria, promoting loyalty programs, adhering to safety and loss-prevention policies, and fostering an inclusive, respectful store environment while supporting teammates across the floor.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer-focused

Retail experience

Job description

DICK'S Sporting Goods is seeking store teammates to help create an exceptional shopping experience. You will greet customers, understand their needs and support the shopping journey with strong product knowledge and brand standards.

Responsibilities include maintaining merchandising criteria, promoting loyalty programs, adhering to safety and loss-prevention policies, and fostering an inclusive, respectful store environment while supporting teammates across the floor.