Apparel Retail Sales Associate - Customer Experience

Dick's Sporting Goods; Gilbert (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates to deliver an exceptional shopping experience. You will greet customers, understand their needs, and assist with product recommendations while maintaining store standards.

Responsibilities include merchandising, promotions, safety compliance, and contributing to a welcoming environment for both customers and teammates. This role emphasizes teamwork and adaptability across daily tasks.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, reach, push and lift 15 to 35 lbs repeatedly.
• Ability to stand or walk for extended periods (up to 4 hours).
• Ability to work at heights greater than 4 feet with use of a ladder or platform.

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold merchandising and presentation standards by following floor sets, signage, price changes, and inventory presentation.
• Promote company programs (loyalty, warranty sales, private label credit card enrollment).
• Adhere to safety, loss prevention and SOPs, maintaining confidentiality of company information.
• Create an inclusive store environment where teammates and customers feel welcome and respected.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer service

Retail experience

Cashier

Communication

Job description

DICK'S Sporting Goods is seeking store teammates to deliver an exceptional shopping experience. You will greet customers, understand their needs, and assist with product recommendations while maintaining store standards.

Responsibilities include merchandising, promotions, safety compliance, and contributing to a welcoming environment for both customers and teammates. This role emphasizes teamwork and adaptability across daily tasks.