APD Claims Associate — Growth Path & Remote Options

Amica Insurance; Arizona; Hybrid; USD 38,794 - 47,415; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid vacation and holidays

Generous 401(k) with company match

Student loan repayment and tuition reimbursement

Job summary

A reputable insurance company in Phoenix is looking for an Associate APD Claims Representative. This entry-level position involves managing automobile insurance claims and requires strong decision-making and communication skills. The role promises significant growth potential, with opportunities to advance to supervisory roles. A high school diploma is required, and the company provides support for obtaining necessary insurance licenses. Join a team that values empathy and customer service excellence.

Qualifications

• Prior experience in insurance or claims handling is helpful, but not required.
• Prior experience providing support to customers or clients is valued.
• Willingness to obtain required state insurance licenses.

Responsibilities

• Manage a backlog of claims using a diary system to ensure timely communication.
• Conduct in-depth research to evaluate coverage and determine claim outcomes.
• Build strong relationships across departments and foster teamwork.

Skills

Strong decision-making skills

Excellent written and verbal communication skills

Calm and empathetic communication

Comfortable using Microsoft Word and Outlook

Education

High school diploma or equivalent

Job description

A reputable insurance company in Phoenix is looking for an Associate APD Claims Representative. This entry-level position involves managing automobile insurance claims and requires strong decision-making and communication skills. The role promises significant growth potential, with opportunities to advance to supervisory roles. A high school diploma is required, and the company provides support for obtaining necessary insurance licenses. Join a team that values empathy and customer service excellence.