Apartment Office & Leasing Associate

Capstone On-Campus Management; San Diego (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision coverage

401K

On-site parking

Job summary

Capstone On-Campus Management is hiring an Apartment Office Assistant to support front-desk operations on campus near San Diego State University. You will answer phones, respond to emails, and facilitate leasing tours while coordinating with the property management team.

The role includes mail handling, routine administrative duties, and assisting residents during move-ins and move-outs. The position requires strong customer service and the ability to lift up to 35 pounds.

Qualifications

• High school diploma or GED required.
• 1-2 years clerical office experience.
• Strong customer service, communication, and interpersonal skills.
• Ability to work independently, exercise good judgment and meet deadlines.
• Ability to move and lift up to 35 pounds.

Responsibilities

• Answer phones and emails, maintain communication between customers and staff.
• Give tours and answer leasing questions.
• Input maintenance order requests and process parking permits.
• Distribute resident mail/packages and manage office supplies.
• Assist with move-ins/move-outs and unit checks.
• Secure the office area and provide courteous service.
• Support residents, campus staff, and guests with professionalism.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Phone handling

Team coordination

Education

High school diploma or GED

Job description

Capstone On-Campus Management is hiring an Apartment Office Assistant to support front-desk operations on campus near San Diego State University. You will answer phones, respond to emails, and facilitate leasing tours while coordinating with the property management team.

The role includes mail handling, routine administrative duties, and assisting residents during move-ins and move-outs. The position requires strong customer service and the ability to lift up to 35 pounds.