On-Site Apartment Office & Leasing Coordinator

Capstone On Campus Management; San Diego (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision coverage

401K

On-site apartment

Parking

Job summary

Capstone On-Campus Management is seeking an Office Coordinator for the San Diego area. The role supports apartment office operations, greets residents, and handles leasing tours alongside routine clerical tasks.

The position offers hourly pay and a comprehensive benefits package such as health, dental, vision, and a 401K, with on-site parking. Responsibilities include answering phones and emails, coordinating tours, processing mail, and assisting with move-ins/move-outs.

Qualifications

• High school diploma or GED required.
• 1-2 years of clerical office experience.
• Strong customer service, communication, and interpersonal skills.
• Ability to professionally address resident and visitor inquiries, concerns, and requests.
• Strong organizational and administrative skills, including clerical duties, mail distribution, and recordkeeping.
• Ability to work independently, exercise sound judgment, follow instructions, and meet deadlines.
• Strong attention to detail and ability to manage multiple responsibilities.
• Ability to move and lift up to 35 pounds.

Responsibilities

• Work assigned office/desk shifts.
• Filing, organizing and other administrative tasks
• Always remain at office/desk area unless a task and/or request require them to be elsewhere in the community (e.g. property tour, lock-out, on campus)
• Answer the telephone and email messages
• Give tours and answer various questions regarding the leasing process.
• Communicate with professional staff and campus partners as needed
• Assist residents locked out of assigned apartment/room
• Input maintenance order requests
• Secure the office/desk area.
• Greeting residents or visitors, answer general questions.
• Display professionalism, initiative, and flexibility when interacting with guests, housing staff, and all University personnel.
• Assure courteous handling of all guest issues and complaints
• Assist with receiving, processing and distributing resident mail/packages.
• Accepting checks/money orders.
• Make collection calls and follow up on outstanding balances.
• Process and issue parking permits.
• Conduct and maintain office supply inventories.
• Other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Clerical experience

Judgment

Multitasking

Physical lifting

Education

High School Diploma or GED

Job description

Capstone On-Campus Management is seeking an Office Coordinator for the San Diego area. The role supports apartment office operations, greets residents, and handles leasing tours alongside routine clerical tasks.

The position offers hourly pay and a comprehensive benefits package such as health, dental, vision, and a 401K, with on-site parking. Responsibilities include answering phones and emails, coordinating tours, processing mail, and assisting with move-ins/move-outs.