Apartment Maintenance Technician II

Windsor Communities; Kennesaw (GA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Housing discount

Paid time off

Awards program

Cellphone stipend

Tuition assistance

Job summary

Windsor Communities is seeking a Service Technician II for the New Acquisition at Windsor Kennesaw in Kennesaw, GA. The role covers general apartment maintenance, unit turnovers, and on-call repairs to support a 240-unit community.

Expect opportunities to work with a maintenance team, handle preventive maintenance, and ensure safety compliance while providing excellent resident service.

Qualifications

• High school diploma or GED required or equivalent training.
• 2+ years of apartment maintenance experience.
• Proficient with hand and power tools; able to perform basic repairs.

Responsibilities

• Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs.
• Complete work orders efficiently and close within 24 hours; use Yardi system.
• Prepare vacant units for new residents; painting and repairs as needed.
• Respond to emergency maintenance requests and after-hours calls in rotation; weekend work required.
• Conduct preventive maintenance on HVAC, plumbing, electrical, and safety systems.

Skills

HVAC

Electrical

Plumbing

Hand tools

Power tools

Education

High school diploma or GED

Tools

Yardi

Job description

Service Technician II | New Acquisition, Windsor Kennesaw - Kennesaw, GA

The New Acquisition is a garden style apartment community with 240 units on property.

For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Compensation: Our company considers a range of factors including education and experience when determining base compensation.

Hourly: Starting at $20.52 - $25.65 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $42,682 - $53,352.

Key Responsibilities

• General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
• Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
• Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
• Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
• Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet
• Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
• Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Benefits

• Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing 1-year of employment, 10 paid holidays annually, and up to 3 floating days.
  • Bi-annual regional sales, service, and performance awards.
  • Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance.

For more information, visit: Benefits!

Your Skills & Experience

• Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
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