Apartment Maintenance Technician II

Windsor Communities; Charlotte, Northern (NC, KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Housing discount with potential 50%

Paid time off

Awards & recognition

Cellphone stipend

Tuition assistance

Job summary

Windsor Communities in Charlotte, NC seeks a Lease Up Service Technician II to support multifamily communities in the University Area. You will perform maintenance tasks across HVAC, plumbing, electrical, and carpentry while ensuring superior resident service.

Responsibilities include on-call rotations, documenting work orders, and applying preventative maintenance to apartments and common areas. Prior experience in multifamily or related fields is preferred; EPA Type II or CPO certifications

Qualifications

• Minimum of 2 years’ experience with multifamily residential, commercial or hotel maintenance.
• Familiarity with building safety systems including the fire systems (sprinklers/alarms)
• Ability to use smart devices and property management software for maintaining accurate records and work order completion
• Advanced knowledge of hand tools and basic power tools
• Support the company’s values and cultures by providing exceptional service to teammates and residents
• Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas

Responsibilities

• Perform routine and preventive maintenance across apartments and common areas.
• Respond to on-call emergencies during weekends and after hours.
• Maintain accurate records and complete work orders in the property management system.

Skills

Multifamily maintenance

HVAC knowledge

Safety systems familiarity

Record keeping

Hand tools

Troubleshooting

Tools

Property management software

Job description

Lease Up Service Technician II | Windsor Charlotte, University Area - Charlotte, NC

For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Successful Service Technicians can come from a variety of backgrounds including apartment maintenance, HVAC, general labor, construction, hotel, general building maintenance, and work order management. Must have intermediate competency with HVAC, plumbing, electrical, appliance repair, painting, and carpentry. Must be available to be part of a rotating on call schedule for after hours and weekend emergency response.

Compensation

Our company considers a range of factors including education and experience when determining base compensation.

Hourly: Starting at $20.02 - $25.03 per hour, depending on years of experience, tenure, and location.

Annual Starting Comp: $41,641 - $52,062.

Benefits

• Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance.

Your Skills

• Minimum of 2 years’ experience with multifamily residential, commercial or hotel maintenance
• Familiarity with building safety systems including the fire systems (sprinklers/alarms)
• Ability to use smart devices and property management software for maintaining accurate records and work order completion
• Advanced knowledge of hand tools and basic power tools
• Support the company’s values and cultures by providing exceptional service to teammates and residents
• Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas

Requirements

• Site specific certifications such as:
  • EPA Type II preferred or ability to become certified within 90 days of start date
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date
• Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations

The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work".

Windsor Property Management Company is an Equal Opportunity Employer.