Apartment Maintenance Technician

Horn Solutions; Cleveland (OH); On-site; USD 28,000 - 33,000; Full time

Job summary

BG Staffing in Cleveland, OH is seeking a Tax Credit Leasing Specialist (LIHTC) for an affordable housing community. You will guide prospective residents through the leasing process, ensure LIHTC compliance, and manage income certifications and recertifications in Yardi.

Strong attention to detail and customer service are essential to maintain occupancy goals. The ideal candidate has LIHTC leasing experience, knowledge of income certification procedures, and a professional, organized approach to

Qualifications

• Previous LIHTC leasing experience required.
• Strong knowledge of affordable housing compliance and income certification procedures.
• Previous Yardi software experience required.
• Proven leasing and resident relations experience.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional appearance and customer-service-focused attitude.
• High level of accuracy when handling compliance documentation and resident files.

Responsibilities

• Conduct apartment tours and effectively market available homes.
• Process rental applications and assist applicants throughout the approval process.
• Complete income certifications and recertifications in accordance with LIHTC guidelines.
• Verify applicant eligibility and maintain compliant resident files.
• Prepare lease agreements and move-in documentation.
• Maintain accurate leasing records and resident information within Yardi software.
• Respond to resident inquiries and provide outstanding customer service.
• Follow up on leads and assist in achieving occupancy goals.
• Ensure all leasing activities comply with federal, state, and property regulations.
• Support community events, resident retention efforts, and marketing initiatives.

Skills

LIHTC leasing

Yardi software

Affordable housing knowledge

Income certification

Resident relations

Organizational skills

Communication skills

Tools

Yardi

Job description

Tax Credit Leasing Specialist (LIHTC)

BG Staffing Cleveland, OH 44120 $22.00 Per Hour Monday - Friday | 8:30 AM - 5:00 PM

Join a Professional Leasing Team Serving an Affordable Housing Community

BG Staffing is currently seeking an experienced Tax Credit Leasing Specialist (LIHTC) for a thriving apartment community in Cleveland, Ohio. If you have a strong background in affordable housing, are knowledgeable in Low-Income Housing Tax Credit (LIHTC) programs, and have experience using Yardi software, this is an excellent opportunity to showcase your expertise and grow your career.

We are looking for a detail-oriented, customer-focused professional who thrives in a fast-paced leasing environment and understands the importance of compliance, resident satisfaction, and maintaining occupancy goals.

Position Overview

As a Tax Credit Leasing Specialist, you will be responsible for guiding prospective residents through the leasing process while ensuring full compliance with LIHTC regulations and property guidelines. The ideal candidate will have previous experience managing income certifications, recertifications, file compliance, and resident relations within an affordable housing community.

Your ability to provide exceptional customer service while maintaining accuracy and compliance will be key to your success in this role.

Key Responsibilities

• Conduct apartment tours and effectively market available homes


• Process rental applications and assist applicants throughout the approval process


• Complete income certifications and recertifications in accordance with LIHTC guidelines


• Verify applicant eligibility and maintain compliant resident files


• Prepare lease agreements and move-in documentation


• Maintain accurate leasing records and resident information within Yardi software


• Respond to resident inquiries and provide outstanding customer service


• Follow up on leads and assist in achieving occupancy goals


• Ensure all leasing activities comply with federal, state, and property regulations


• Support community events, resident retention efforts, and marketing initiatives

Required Qualifications

Previous Tax Credit (LIHTC) leasing experience required

Strong knowledge of affordable housing compliance and income certification procedures

Previous Yardi software experience required

Proven leasing and resident relations experience

Excellent organizational skills and attention to detail

Strong verbal and written communication skills

Ability to manage multiple priorities in a fast-paced environment

Professional appearance and customer-service-focused attitude

High level of accuracy when handling compliance documentation and resident files

Ideal Candidate

The ideal candidate is a leasing professional who understands both the customer service and compliance aspects of affordable housing. You are personable, organized, and able to confidently navigate LIHTC regulations while helping prospective residents find their next home.

Schedule & Compensation

Schedule: Monday through Friday

Hours: 8:30 AM - 5:00 PM

Pay Rate: $22.00 per hour

Why Work with BG Staffing?

BG Staffing partners with premier multifamily and affordable housing communities across the country, connecting talented professionals with rewarding career opportunities. We value hardworking individuals who bring expertise, professionalism, and a commitment to excellence to every property they serve.

If you have LIHTC leasing experience, Yardi knowledge, and a passion for helping residents while maintaining compliance standards, we encourage you to apply today!

BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.