Tax Credit Leasing Consultant

Certified Apartment Staffing; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Certified Apartment Staffing seeks a Tax Credit Leasing Consultant for an affordable housing community. The role blends traditional apartment leasing with LIHTC compliance, income qualification, and documentation management to ensure eligibility.

The candidate will handle tours, applications, documentation, verifications, and annual recertifications, while following Fair Housing and LIHTC rules and maintaining accurate files. Strong customer service and attention to detail are essential.

Qualifications

• Previous apartment leasing experience preferred.
• Previous Tax Credit/LIHTC or affordable-housing experience strongly preferred.
• Understanding of income qualification, household eligibility, certifications, and compliance documentation preferred.

Responsibilities

• Greet prospective residents and provide professional, friendly customer service.
• Answer incoming calls, emails, and online leasing inquiries.
• Conduct apartment and community tours.
• Explain rental rates, availability, amenities, community policies, and qualification requirements.
• Assist prospective residents with completing rental applications and required documentation.
• Pre-screen applicants according to community and affordable-housing qualification guidelines.
• Collect and review income, employment, asset, and household documentation required for eligibility.
• Assist with third-party verifications and other required compliance documentation.
• Complete and maintain accurate applicant and resident files.
• Assist with initial certifications and annual recertifications as required.
• Maintain confidentiality when handling sensitive applicant and resident information.
• Follow Fair Housing laws, LIHTC program requirements, company policies, and property procedures.

Skills

Leasing experience

LIHTC experience

Attention to detail

Customer service

Communication skills

Tools

Property management software

Job description

Job Description

Job Description

Tax Credit Leasing Consultant

** Affordable Housing / LIHTC**

Position Summary

The Tax Credit Leasing Consultant is responsible for leasing apartment homes within an affordable housing community while providing excellent customer service and ensuring compliance with applicable Low-Income Housing Tax Credit (LIHTC) requirements.

This position combines traditional apartment leasing and sales responsibilities with additional attention to income qualification, documentation, certifications, and affordable-housing compliance.

Key Responsibilities

• Greet prospective residents and provide professional, friendly customer service.
• Answer incoming calls, emails, and online leasing inquiries.
• Conduct apartment and community tours.
• Explain rental rates, availability, amenities, community policies, and qualification requirements.
• Assist prospective residents with completing rental applications and required documentation.
• Pre-screen applicants according to community and affordable-housing qualification guidelines.
• Collect and review income, employment, asset, and household documentation required for eligibility.
• Assist with third-party verifications and other required compliance documentation.
• Complete and maintain accurate applicant and resident files.
• Assist with initial certifications and annual recertifications as required.
• Maintain confidentiality when handling sensitive applicant and resident information.
• Follow up consistently with prospects and applicants regarding missing documentation and application status.
• Maintain accurate guest cards, traffic reports, and leasing activity.
• Assist with move-ins, renewals, resident relations, and other leasing-office responsibilities.
• Work closely with the Property Manager and compliance team to ensure files are complete and accurate.
• Follow Fair Housing laws, LIHTC program requirements, company policies, and property procedures.

Qualifications

• Previous apartment leasing experience preferred.
• ** Previous Tax Credit/LIHTC or affordable-housing experience strongly preferred.**
• Understanding of income qualification, household eligibility, certifications, and compliance documentation preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Professional, friendly, and customer-service focused.
• Ability to explain qualification requirements clearly and professionally to applicants.
• Comfortable collecting documentation and following up on incomplete files.
• Ability to multitask and meet deadlines in a fast-paced leasing office.
• Basic computer and property-management software experience.
• Dependable, punctual, and able to work independently as well as part of a team.

Ideal Candidate

The ideal Tax Credit Leasing Consultant is professional, personable, organized, detail-oriented, and compliance-minded. This individual understands that successful affordable-housing leasing requires both strong customer service and careful documentation.

They should be able to create a positive experience for prospective residents while ensuring applications and resident files are handled accurately and in accordance with property and LIHTC requirements.

** Primary Goal:** Successfully lease apartment homes to qualified applicants while maintaining accurate documentation, excellent customer service, and strong affordable-housing compliance.