APARTMENT LEASING CONSULTANT

Faybiz; Fayetteville (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401k with company match

Paid training

Tuition reimbursement

Paid time off

Job summary

Monarch seeks a leasing consultant to be the first point of contact for prospects and residents, delivering personalized experiences in a team-focused environment.

The role emphasizes leasing processes, record-keeping, and understanding pricing and community offerings during tours, with a path toward career growth and recognition through a structured benefits package.

Qualifications

• 6 months' experience in multifamily or customer service.
• Strong problem solving and customer service orientation.
• Willingness to learn and grow daily.

Responsibilities

• Manage the leasing process, identify resident needs, and address them.
• Prepare lease agreements and maintain accurate records.
• Explain pricing, floor plans, and amenities during tours.
• Support outreach marketing and resident events.

Skills

Customer service

Problem solving

Communication

Drive to learn

Education

High School

Job description

As a Monarch Leasing Consultant you are the first person a prospect or resident meets when they come home. For you it's not just a job, it's a career and you understand that for our residents it is not just an apartment, it is their home. You love interacting with all types of people and have a passion for creating unique experiences.

PAY: $15.00 to $17.00 /HR + Up to $100 commission per rental!

Schedule: Monday-Friday, 9am to 6pm with Some Saturdays required!

At Monarch, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion.
Monarch has been recognized as a TOP PLACES TO WORK company! Our focus is YOU & our employees. From onboarding to retirement, we strive to support you and your career goals from day one!

What we are offering / Compensation, Benefits & Perks!

• $15.00 to $17.00 an hour
• Eligible for Monarchs Commission Structure / up to $100 per new move-in you secure
• 401k with company match
• Paid Training programs
• Tuition Reimbursement program
• Paid Time Off, 1st Year = 80 Hours, 2-4 Years = 120 Hours, 5+ Years = 160 Hours
• 8 Paid Holidays, 2 Paid 1/2 day Holidays, Paid Birthday Off
• 3 week paid sabbatical (Stay Bonus) every 5 years with Monarch or 2 weeks' pay bonus
• Medical insurance starting for under $50 per month medical insurance through Blue Cross
• FREE basic Dental insurance for employees, buy up available
• FREE basic life insurance for employees, buy up available
• Vision & additional benefit plans for employees, +Spouse, +Children available.
• 20% off rent at any owned Monarch community, 100% discount after 10 years, (Subject to terms and conditions)

What You Will be Doing:

• Manage the leasing process, identifying the needs of potential residents and addressing those needs
• Prepare lease agreements and maintain accurate records
• Demonstrate an understanding of pricing, floor plans, amenities, and other offerings the community provides while touring prospects
• Utilize your creativity to assist with outreach marketing and resident events

What You Need to Have:

• 6 months' experience in multifamily or custom service field
• Skilled problem solving
• An unmatched dedication to customer service
• The drive to learn and get better everyday

The entrepreneurial spirit that drives Monarch's culture gives truly motivated individuals an opportunity to thrive.

This role requires pre-employment screenings that include a criminal background check, drug screening, and a valid Drivers License.

Equal Opportunity Employer

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level

Job Function : Administrative, Customer Service, General, Marketing, Sales