APAC Senior Technical Success Manager (Remote)
OpenKrill
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Benefits offered by this job
Job summary
Qdrant seeks a Senior Technical Success Manager to own strategic APAC accounts, serving as the technical face of the company in the region. You will work with Account Executives, Support, Forward Deployed Engineers, and Solutions Architects across time zones to ensure production success and growth.
You will drive hands-on delivery with Kubernetes-based deployments, perform architecture reviews, and mentor customers through onboarding, scaling, and expansion, while addressing complex technical
Qualifications
- 6+ years in customer-facing technical roles (Technical Account Manager, Technical Success Manager, Solutions Architect, Solutions Engineer, or Forward Deployed Engineer) at an AI, data, or database infrastructure company.
- Hands-on with cloud-native infrastructure: Kubernetes, Terraform, and at least one major cloud (AWS, GCP, or Azure).
- Experience negotiating with engineering, IT, and security teams and managing enterprise relationships.
Responsibilities
- Own strategic APAC accounts from onboarding through production, scaling, and expansion.
- Collaborate with customer engineering teams on deployment, configuration, and performance tuning for Qdrant Cloud and self-hosted Kubernetes.
- Provide first-line technical support in APAC hours and escalate edge cases with clear diagnostics.
Skills
Tools
Job description
Qdrant seeks a Senior Technical Success Manager to own strategic APAC accounts, serving as the technical face of the company in the region. You will work with Account Executives, Support, Forward Deployed Engineers, and Solutions Architects across time zones to ensure production success and growth.
You will drive hands-on delivery with Kubernetes-based deployments, perform architecture reviews, and mentor customers through onboarding, scaling, and expansion, while addressing complex technical
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