APAC AI Solutions Engineer (Pre-Sales)

Openkrill; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

OpenRouter is seeking a Customer Engineer to serve as the technical quarterback for enterprise sales cycles, partnering with account executives to run discovery, deliver compelling demos, and architect solutions. The role spans pre-sales and regional support across APAC, with collaboration to optimize deployments and adoption.

You'll work at the intersection of sales, engineering, and product, balancing customer guidance with hands-on technical execution and feedback to product teams.

Qualifications

• 5+ years in sales engineering, customer engineering, solutions engineering, or similar in B2B SaaS/API/Infrastructure.
• Hands-on software development, APIs, or cloud infrastructure experience.
• Excellent presentation skills and ability to explain complex concepts to diverse audiences.
• Customer-first mindset with willingness to balance pre-sales with adoption support.
• Autonomous regional contributor while collaborating with global teams.
• Experience in AI/ML tech or LLM-focused sales engineering is a plus.

Responsibilities

• Lead technical discovery calls to understand AI/ML architecture, use cases, and requirements.
• Design customized demonstrations and manage PoC environments to prove OpenRouter value.
• Collaborate with account executives throughout the sales cycle and respond to technical questions.
• Address objections, discuss SLAs and timelines, and support negotiations.
• Provide feedback to Product/Engineering on feature requests and market needs.
• Support APAC onboarding and regional adoption with US-based teams as needed.
• Assist customers with technical issues during APAC business hours and coordinate handoffs.

Skills

Sales engineering

APAC regional experience

APIs & cloud

Presentation skills

Customer advocacy

Job description

OpenRouter is seeking a Customer Engineer to serve as the technical quarterback for enterprise sales cycles, partnering with account executives to run discovery, deliver compelling demos, and architect solutions. The role spans pre-sales and regional support across APAC, with collaboration to optimize deployments and adoption.

You'll work at the intersection of sales, engineering, and product, balancing customer guidance with hands-on technical execution and feedback to product teams.