AP Supervisor - Expense Payables

Randstad USA; Duluth (GA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Randstad USA in Duluth, GA seeks a Supervisor of Accounts Payable – Expense Payables to lead a team of Coordinators and Specialists handling high-volume indirect invoices, expense reports, and corporate card transactions.

You will monitor KPIs, SLAs, and audit findings, coordinate with IT on system issues, and drive process improvements while providing strong customer service to internal stakeholders and field locations.

Qualifications

• 3+ years of supervisory experience in Accounts Payable or related finance function.
• Excellent understanding of accounts payable processes and accounting principles
• Advanced Excel skills and overall PC proficiency
• Excellent analytical, critical thinking, and problem solving skills
• Experience managing multiple priorities in a fast-paced environment
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills with a customer-focused approach
• Process improvement mindset; conflict management and employee relations experience

Responsibilities

• Oversee timely and accurate processing of a high volume of indirect expense invoices in accordance with company policies and service level agreements.
• Ensure accurate processing of expense reports, corporate card transactions, and non-PO invoices.
• Monitor daily production metrics, KPIs, SLAs, audit findings, and error logs to ensure compliance and performance standards are met.
• Ensure all month-end close requirements are completed accurately and within AP deadlines.
• Prepare and review daily and monthly departmental reporting.
• Oversee all ServiceNow queues for the Expense Payables group to ensure timely review, resolution, and SLA compliance.
• Research, troubleshoot, and resolve escalated inquiries from subsidiaries and internal stakeholders.
• Provide exceptional customer service to field locations and internal departments.
• Troubleshoot system-related issues and serve as liaison with IT as needed.
• Support internal and external audit requests by providing required documentation and analysis.
• Lead, coach, and develop a team of Accounts Payable Coordinators and Specialists.
• Conduct regular one-on-one meetings to review performance, KPIs, quality standards, and development opportunities.
• Manage employee performance evaluations, corrective actions, onboarding, and training initiatives.
• Provide ongoing training to enhance technical skills, process knowledge, and career growth.
• Document and maintain departmental processes and procedures.

Skills

AP

Supervisor/Coach

Motivating

Operations

Influencing

Managing

Supervising

Leading

Education

Bachelor’s degree

Tools

PeopleSoft

Job description

The Supervisor, Accounts Payable – Expense Payables leads the daily operations of the Expense Payables function to ensure timely, accurate, and compliant processing of expense reports, corporate card transactions, and non-PO invoices. This role is responsible for achieving departmental KPIs, SLAs, and production goals while maintaininginternal controls and audit compliance. The Supervisor oversees a team of Coordinators and Specialists and assists in managing BPO offshore support to ensure service excellence, operational efficiency, and quality standards are consistently met.

Qualifications

• 3+ years of supervisory experience in Accounts Payable or related finance function
• Excellentunderstanding of accounts payable processes and accounting principles
• Advanced Excel skills and overall PC proficiency
• Excellent analytical, critical thinking, and problem solving skills
• Experience managing multiple priorities in a fast-paced environment
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills with a customer-focused approach
• Process improvement mindset Conflict management and employee relations experience

Preferred Qualifications

• Bachelor’s degree or equivalent experience in Accounting/Finance or related field of study
• Experience with PeopleSoft or similar ERP system

salary: $70,000 - $75,000 per year

shift: First

work hours: 8 AM - 4 PM

education: Bachelors

Responsibilities

• Oversee timely and accurate processing of a high volume of indirect expense invoices in accordance with company policies and service level agreements.
• Ensure accurate processing of expense reports, corporate card transactions, and non-PO invoices.
• Monitor daily production metrics, KPIs, SLAs, audit findings, and error logs to ensure compliance and performance standards are met.
• Ensure all month-end close requirements are completed accurately and within AP deadlines.
• Prepare and review daily and monthly departmental reporting.
• Oversee all ServiceNow queues for the Expense Payables group to ensure timely review, resolution, and SLA compliance.
  o Research, troubleshoot, and resolve escalated (second level) inquiries from subsidiaries and internal stakeholders.
• Provide exceptional customer service to field locations and internal departments.
• Troubleshoot system-related issues and serve as liaison with IT as needed.
• Support internal and external audit requests by providing required documentation and analysis.
• Lead, coach, and develop a team of Accounts Payable Coordinators andSpecialists.
• Conduct regular one-on-one meetings to review performance, KPIs, quality standards, and development opportunities.
• Manage employee performance evaluations, corrective actions, onboarding, and training initiatives.
• Provide ongoing training to enhance technical skills, process knowledge, and career growth.
• Document and maintain departmental processes and procedures.

Skills

• AP
• Supervisor/Coach
• Motivating
• Operations
• Influencing
• Managing
• Supervising
• Leading

Qualifications

• Years of experience: 3 years
• Experience level: Manager

Experience

• Manager
• 3 years

Education

• Bachelors

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.