Accounts Payable Supervisor

Randstad USA; Duluth (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Randstad USA is seeking an experienced Accounts Payable Supervisor to lead daily expense payables operations for a large automotive aftermarket and distribution organization. The role requires oversight of expense reports, corporate card transactions, and non-PO invoices, while ensuring KPIs and SLAs are met.

You will manage a team of AP Coordinators and Specialists, support offshore BPO operations, and drive process improvements while maintaining strong internal controls and audit compliance.

Qualifications

• 3+ years of supervisory experience in Accounts Payable or related finance function.
• Strong knowledge of AP processes and accounting principles.
• Advanced Excel skills and strong overall computer proficiency.
• Excellent analytical, problem-solving, organizational, and critical-thinking skills.
• Experience managing competing priorities in a fast-paced environment.

Responsibilities

• Oversee high-volume expense payables processing and monitor KPIs, SLAs, and production metrics.
• Manage ServiceNow queues and resolve escalated inquiries from internal stakeholders.
• Coach and develop AP Coordinators and Specialists; manage performance reviews and training.
• Support offshore BPO operations and ensure productivity and compliance.
• Maintain process documentation and drive continuous process improvements.
• Partner with stakeholders and IT to resolve system issues and support audits.

Skills

AP processes

Excel skills

Analytical thinking

Team leadership

Stakeholder communication

Education

Bachelor's degree in Accounting/Finance

Tools

PeopleSoft

Job description

We are seeking an experienced Accounts Payable Supervisor to lead daily Expense Payables operations for a large automotive aftermarket and distribution organization. This role oversees the accurate, timely, and compliant processing of expense reports, corporate card transactions, and non-PO invoices while ensuring departmental KPIs, service-level agreements (SLAs), and production goals are met.

The Supervisor will lead a team of Accounts Payable Coordinators and Specialists, support offshore business process outsourcing (BPO) operations, resolve escalated issues, and drive continuous process improvement while maintaining strong internal controls and audit compliance.

Key Responsibilities

• Operations & Performance: Oversee high-volume expense payables processing, monitor KPIs, SLAs, production metrics, error rates, and audit findings, and ensure accurate month-end close activities and departmental reporting.
• Service & Issue Resolution: Manage ServiceNow queues, resolve escalated inquiries from internal stakeholders and field locations, troubleshoot system issues in partnership with IT, and support internal and external audits.
• Team Leadership: Coach and develop AP Coordinators and Specialists; manage performance reviews, training, onboarding, corrective actions, staffing coverage, and overtime needs.
• Offshore Support: Assist in overseeing offshore BPO team members to ensure productivity, service quality, and compliance with established standards.
• Process Improvement & Controls: Maintain process documentation, identify workflow efficiencies, and ensure adherence to company policies, internal controls, and accounting standards.
• Stakeholder Partnership: Deliver responsive customer service, communicate effectively across departments, and support additional projects and initiatives as assigned.

Required Qualifications

• 3+ years of supervisory experience in Accounts Payable or a related finance function.
• Strong knowledge of AP processes and accounting principles.
• Advanced Excel skills and strong overall computer proficiency.
• Excellent analytical, problem-solving, organizational, and critical-thinking skills.
• Experience managing competing priorities in a fast-paced environment.
• Strong written and verbal communication skills with a customer-focused approach.
• Demonstrated process improvement, conflict management, and employee relations experience.
• Proven ability to coach teams, drive accountability, and support operational performance.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience.
• Experience with PeopleSoft or a similar ERP system.
• Experience supporting offshore BPO teams and high-volume transaction processing.