Answering Service Agent — Calm, Caring Communicator | Weekly Bonuses

Answering-Service-Car; Coral Gables (FL); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly bonuses

Direct deposit

Health coverage

Dental coverage

Vision coverage

PTO from day one

Childcare reimbursement

Gym membership reimbursement

Training and development courses

Descripción de la vacante

Answering Service Care in Miami/Coral Gables, FL, is hiring for an Answering Service Agent on both full-time and part-time schedules. The role involves handling calls per client scripts, taking messages, scheduling appointments, and assisting customers via chat, text, and email.

The position requires calm, friendly communication, strong attention to detail, and the ability to multitask in a busy office. Weekend availability is required for at least one shift.

Formación

• Clear, friendly communication, both spoken and written.
• Patience and empathy, even when it gets busy.
• Strong attention to detail and solid computer skills.
• Ability to multitask in a fast-paced office.
• Availability for at least one weekend shift required (Saturday or Sunday).

Responsabilidades

• Answer and place calls for clients in many industries, following each client’s script.
• Take messages, schedule appointments, collect new customer details, and transfer calls.
• Support customers through live chat, text, and email.
• Keep accurate notes across multiple computer systems.

Conocimientos

Communication

Empathy

Attention to detail

Multitasking

Weekend availability

Descripción del empleo

Answering Service Care in Miami/Coral Gables, FL, is hiring for an Answering Service Agent on both full-time and part-time schedules. The role involves handling calls per client scripts, taking messages, scheduling appointments, and assisting customers via chat, text, and email.

The position requires calm, friendly communication, strong attention to detail, and the ability to multitask in a busy office. Weekend availability is required for at least one shift.