Answering Service Agent - Margate, Florida

Answering-Service-Car

Margate Estates (FL)

Sur place

USD 22 000 - 23 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

Health, dental, and vision coverage
PTO from day one
Weekly direct deposit
Free training and development courses
Childcare reimbursement
Gym membership reimbursement

Résumé du poste

Answering Service Care in Margate, FL hires for both full-time and part-time agent roles to be the voice for 4,000+ businesses. Starting pay is $16.00/hr with a raise to $16.50/hr at 4 months, plus weekly bonuses and direct deposit.

Responsibilities include answering and routing client calls, taking messages, scheduling, and supporting customers via chat, text, and email across multiple systems. Weekend shifts required.

Qualifications

  • Clear, friendly communication, both spoken and written.
  • Patience and empathy, even when it gets busy.
  • Strong attention to detail and solid computer skills.
  • Ability to multitask in a fast-paced office.

Responsabilités

  • Answer and place calls for clients following scripts.
  • Take messages, schedule appointments, collect new customer details, and transfer calls.
  • Support customers through live chat, text, and email.
  • Keep accurate notes across multiple computer systems.

Connaissances

Clear communication
Patience and empathy
Attention to detail
Multitasking
Weekend availability

Outils

Computer skills

Description du poste

Answering Service Agent - Margate, Florida

Answering Service Agent | Margate, FL | $16.00/hr + Weekly Bonuses | Full-Time & Part-Time

Be the voice behind 4,000+ businesses.

For 53 years, Answering Service Care has handled calls for law firms, medical offices, contractors, insurance agencies, and more. We are a third-generation, family-owned company, and many of our team members have been with us for over 20 years. We are hiring full-time and part-time agents who listen well, stay calm, and enjoy helping people.

What you’ll do

  • Answer and place calls for clients in many industries, following each client’s script
  • Take messages, schedule appointments, collect new customer details, and transfer calls
  • Support customers through live chat, text, and email
  • Keep accurate notes across multiple computer systems

What we’re looking for

  • Clear, friendly communication, both spoken and written
  • Patience and empathy, even when it gets busy
  • Strong attention to detail and solid computer skills
  • Ability to multitask in a fast-paced office
  • Availability for at least one weekend shift required (Saturday or Sunday)

What you’ll get

  • $16.00/hr starting pay, with a raise to $16.50/hr at 4 months
  • Weekly performance bonuses starting at $2.75/hr, with the opportunity to earn more
  • Weekly direct deposit
  • Full-time and part-time schedules available
  • Health, dental, and vision coverage (full-time)
  • PTO you start earning on day one
  • Childcare and gym membership reimbursement
  • Free training and development courses
  • Stability and room to grow with a company that has thrived for over five decades
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