Ancillary Services Credit Specialist

Avenue5 Residential, LLC Career Center; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Avenue5 Residential, LLC is seeking a Credit Services Specialist to manage ancillary service accounts for new properties and coordinate the closure of services when properties are sold or no longer managed. You will train staff on ancillary programs and serve as a liaison for internal teams handling integrations and ongoing service issues.

The role requires 1–2 years in property management and experience with Yardi Voyager or Salesforce.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• 1–2 years of property management experience preferred.
• 1–2 years of experience in Yardi Voyager or other equivalent systems preferred.
• 1–2 years of experience in Salesforce or other equivalent systems preferred.
• Intermediate MS Office Suite (Outlook, Word, PowerPoint, Excel) including Excel functions.
• Proven ability to manage challenging situations, negotiate pricing, improve quality, reduce lead times, and strengthen supplier partnerships.
• Ability to work independently and prioritize in a fast-paced environment.
• Willing to complete Avenue5 Fair Housing and Harassment training and other courses if assigned.

Responsibilities

• Assist with setting up key ancillary services accounts for new properties.
• Coordinate closure of supplier services when properties are sold or no longer managed by Avenue5.
• Facilitate training for property and corporate associates for all ancillary programs.
• Act as liaison for internal teams related to ancillary services integrations and ongoing service issues.
• Assist with other programs within the credit services department.
• Comply with company standards, health and safety rules, and applicable laws.
• Perform other duties as assigned.

Skills

MS Office

Excel

Negotiation

Communication

Independence

Detail-oriented

Training

Education

High school diploma

Bachelor's degree

Tools

Yardi Voyager

Salesforce

Job description

Avenue5 Residential, LLC is seeking a Credit Services Specialist to manage ancillary service accounts for new properties and coordinate the closure of services when properties are sold or no longer managed. You will train staff on ancillary programs and serve as a liaison for internal teams handling integrations and ongoing service issues.

The role requires 1–2 years in property management and experience with Yardi Voyager or Salesforce.