Analytical X-ray Systems Field Service Engineer

Rigaku Americas Corp.; United States; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision

STD/LTD

Life insurance

401(k)

Flexible spending accounts

Job summary

Rigaku Americas Corp. is seeking a dedicated Field Service Technician to service and maintain analytical X-ray equipment from Albany, NY.

The role requires travel across the United States to customer sites, troubleshooting and repairing complex electronic and mechanical systems. Responsibilities include software installation, customer training, and complete installations of X-ray generators, optics, detectors, and associated maintenance.

Qualifications

• Associate degree in Electronics Engineering (or equivalent training)
• Valid Driver's License
• Valid Passport
• Previous Service Experience would be highly desired
• Ability to obtain security clearance for customers and governmental facilities
• Previous Thin Film and Metrology experience would be an asset
• Must be able to meet minimum qualifications to apply

Responsibilities

• Service and maintain customer analytical X-ray equipment.
• Troubleshoot and repair electronic and mechanical problems.
• Install and modify system software as needed.
• Provide customer phone assistance for troubleshooting and diagnostics.
• Train customers on the alignment and use of their analytical systems.
• Complete installations of X-ray Generators, Optics, Detections Devices and related maintenance/repairs.
• Submit weekly service reports to the service manager.
• Maintain and update Customer Profiles and service records.
• International travel to Rigaku's factories in Japan and other locations may be required.

Skills

Field service

Electronic troubleshooting

X-ray equipment

Customer training

Software installation

Education

Associate degree in Electronics Engineering

Job description

Rigaku Americas Corp. is seeking a dedicated Field Service Technician to service and maintain analytical X-ray equipment from Albany, NY.

The role requires travel across the United States to customer sites, troubleshooting and repairing complex electronic and mechanical systems. Responsibilities include software installation, customer training, and complete installations of X-ray generators, optics, detectors, and associated maintenance.