Field Service Engineer: Analytical X-ray & XRF Systems

Rigaku Americas Holding, Inc.; The Woodlands (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Flexible spending accounts

Job summary

Rigaku Americas Holding, Inc. is seeking a field service engineer to install, maintain, and repair analytical X-ray equipment and related devices. The role involves substantial travel Monday through Friday, with potential weekend or holiday work.

Compensation includes salary plus performance-based incentives commensurate with experience. Responsibilities include PM, on-site troubleshooting, instrument qualification, travel arrangements, expense reporting, and coordinating with customers and

Qualifications

• Excellent communication skills with the ability to explain complex technical issues clearly.
• Ability to travel on a routine basis and maintain a Passport/VISA for international travel.
• Strong organizational and prioritizing skills.
• Ability to work independently yet be part of a team.

Responsibilities

• Perform preventive maintenance (PM) and basic service on systems.
• Verify system performance and execute preventive maintenance protocols.
• Troubleshoot on-site using Digital Voltmeter (DVM).
• Qualify the instrument after service by running verifications.
• Arrange travel and submit expense reports.
• Obtain customer acceptance of PM or repair.
• Coordinate WebEx sessions, phone support, and facility inspections.
• Attend Rigaku product training at the factory.
• Communicate with service/support centers.

Skills

Communication

Travel-ready

Organizational skills

Independent worker

Team player

Troubleshooting

Customer focus

Education

B.S. Degree or equivalent experience

Tools

MS Office

Job description

Rigaku Americas Holding, Inc. is seeking a field service engineer to install, maintain, and repair analytical X-ray equipment and related devices. The role involves substantial travel Monday through Friday, with potential weekend or holiday work.

Compensation includes salary plus performance-based incentives commensurate with experience. Responsibilities include PM, on-site troubleshooting, instrument qualification, travel arrangements, expense reporting, and coordinating with customers and