Analyst, Sales Operations

Verint Systems Inc.; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Verint Systems Inc. is seeking a Sales Operations Analyst to join the Revenue Operations team. This role focuses on analyzing sales data, optimizing processes, and delivering insights that boost performance and efficiency in a fast-growing software environment.

You will build dashboards, manage CRM data, support forecasting, and collaborate with sales, marketing, finance, and product teams to drive strategic decisions and improve reporting accuracy across the organization.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Management or related field or equivalent working experience.
• 3-5 years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization.
• Advanced Excel and data visualization skills; proficiency in CRM systems and analytics tools.

Responsibilities

• Data Analysis & Reporting: Update weekly and monthly pipeline, bookings and key metrics reports; analyze trends and opportunities; develop dashboards and reports on sales performance metrics; support forecasting.

Skills

Data analysis

Advanced Excel

CRM proficiency

Data visualization

Education

Bachelor's degree in Accounting, Finance, Business Management or related field

Equivalent working experience

Tools

Salesforce

Tableau

Power BI

Job description

Location: US- Remote. Must be in EST or CT time zone only.

Verintis an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.

Verintis looking for aSales Operations Analystto join our RevenueOperations team.This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.

The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.

What you'll be doing:

Data Analysis & Reporting

• Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members
• Analyze sales data to identify trends, patterns, and opportunities for growth
• Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
• Provide insights to support strategic sales planning and decision-making
• Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
• Perform variance and trend analysis on sales results and forecasts
• Provide recommendations to improve sales productivity
• Support forecasting processes using historical sales data and market trends.

CRM & Data Management

• Maintain CRM systems (e.g.,Salesforce, HubSpot) to ensure data integrity and accurate reporting
• Conduct data audits and implement data governance standards
• Manage and optimize sales reporting tools and analytics platforms

Cross Functional Collaboration

• Work with marketing to analyze lead quality and conversion metrics
• Partner with finance on revenue and commission reporting
• Provide insightstosales leadership and executive teams

Requirements:

• Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
• 3-5years experienceworking inData Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
• Advanced Excel and data visualization skills
• Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI).Strong proficiency in Salesforce, and other sales and/or marketing platforms

More Information

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.