Analyst, Sales Operations

Verint Systems; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Verint Systems is seeking a Sales Operations Analyst to join the Revenue Operations team. You will analyze sales data, optimize processes, and translate data into insights to improve forecasting and efficiency.

You will work closely with sales leadership, marketing, finance, and product teams to track KPIs, support strategic decisions, and maintain CRM systems for accurate reporting.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Management or related field.
• 3–5 years of data analytics, economics or finance experience, including SaaS.
• Advanced Excel and data visualization skills; proficient in CRM systems.

Responsibilities

• Analyze weekly/monthly pipeline, bookings, and key metrics for ELT/SLT and board.
• Develop dashboards and reports on sales performance metrics (revenue, pipeline, quota attainment).
• Maintain CRM data integrity and optimize reporting tools; conduct data governance.

Skills

Advanced Excel

Data visualization

CRM proficiency

Analytical thinking

Education

Bachelor’s degree in Accounting, Finance, Business Management or related field

Tools

Salesforce

Tableau

Power BI

Google Sheets

Job description

Location: US- Remote. Must be in EST or CT time zone only.

Verintis an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.

Verintis looking for aSales Operations Analystto join our RevenueOperations team.This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.

The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.

What you'll be doing:

Data Analysis & Reporting

• Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members
• Analyze sales data to identify trends, patterns, and opportunities for growth
• Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
• Provide insights to support strategic sales planning and decision-making
• Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
• Perform variance and trend analysis on sales results and forecasts
• Provide recommendations to improve sales productivity
• Support forecasting processes using historical sales data and market trends.

CRM & Data Management

• Maintain CRM systems (e.g.,Salesforce, HubSpot) to ensure data integrity and accurate reporting
• Conduct data audits and implement data governance standards
• Manage and optimize sales reporting tools and analytics platforms

Cross Functional Collaboration

• Work with marketing to analyze lead quality and conversion metrics
• Partner with finance on revenue and commission reporting
• Provide insightstosales leadership and executive teams

Requirements:

• Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
• 3-5years experienceworking inData Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
• Advanced Excel and data visualization skills
• Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI).Strong proficiency in Salesforce, and other sales and/or marketing platforms

More Information

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.