Analyst - Legal Operations

Elevate; United States; On-site; USD 70,000 - 75,000; Full time

Job summary

Elevate is recruiting a Legal Operations Analyst to work with our customer directly to improve Fortune 500 law departments through analysis, strategy, and implementation. You will support a customer in the technology sector in managing and administering its eBilling solutions, with US-based stakeholders and potential global collaboration.

The role requires TeamConnect experience, strong analytical and communication skills, and flexibility to cover evenings or weekends as needed to support the

Qualifications

• Must have TeamConnect experience.
• Flexibility to cover evenings and weekends.
• Experience as a business analyst, legal operations analyst, or similar role.
• Experience as a consultant or in-house strategy analyst.
• Experience with eBilling and MS Office products.

Responsibilities

• Support day to day delivery across managed services workstreams with strong expertise in TeamConnect.
• Support the matter management lifecycle.
• Review legal spend and eBilling.

Skills

TeamConnect experience

Analytical skills

Customer support

Communication

Education

Degree or relevant work experience

Tools

TeamConnect

Microsoft Office (Excel, Word, PowerPoint, SharePoint)

Job description

Elevate is recruiting a Legal Operations Analystto work with our customer directly to improve Fortune 500 law departments through analysis, strategy, and implementation. You will support a customer in the technology sector in managing and administrating its eBilling solutions. This role will support US-based stakeholders; however, some team members or stakeholders may be global.

Must have TeamConnect experience.

Must be willing to have flexibility to cover support for the business, this may involve working evenings and weekends.

Specifically, the Analyst - Legal Operations will

• Support day to day delivery across managed services workstreams with strong expertise in TeamConnect.
• Support the matter management lifecycle.
• Review legal spend and eBilling.

Experience

• 2+ years of relevant experience.
• Excellent track record in previous customer support/customer service engagements.
• Experience as a business analyst, legal operations analyst, or similar role within an organization.
• Prior role as a consultant or in-house strategy analyst.

Technical Skills

• Demonstrated track record of utilizing and supporting TeamConnect is required.
• Experience with legal eBilling.
• Experienced and proficient with Microsoft products such as Excel, Word, PowerPoint, and SharePoint.

Qualifications

• Degree or relevant work experience in a relevant industry.

Compensation

• The pay range for this remote role is $70,000-$75,000.

About Us

Elevate is an expert-led, AI-powered global law company with over 2,200 employees. We are unique in our ability to provide a complete range of software, consulting, and services to help law departments and law firms improve efficiency, quality, and business outcomes. Our most recent achievements and distinctions include:

• Certified as a Great Place to Work® 2026 across the US, UK, India, Philippines, and Poland for the second consecutive year
• Awarded the 2026 Workplace Honour for Culture, Belonging & Community
• Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
• For the eleventh consecutive year (2026), Chambers and Partners ranked Elevate a Band 1 global services provider across all categories (Contract Lifecycle Management, Litigation Services, Flexible Legal Staffing, Intellectual Property Management, and LawTech Workflow Management & Service Platforms) and as an ALSP in APAC
• Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
• For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016

All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. protected by law.