Amusement Operations Lead

Shelby (NC); Shelby (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Shelby City’s Parks and Recreation department seeks a Recreation Program Supervisor to oversee the carousel, train, and amusement facilities, coordinating events and staff while ensuring safety and regulatory readiness.

The role includes staff recruitment, training, scheduling, public outreach, and maintaining financial records; collaboration with maintenance and volunteers is essential.

Qualifications

• Associates/Technical degree with coursework in business administration, marketing, or tourism; moderate related experience.
• CPR and First Aid certifications required upon hire.
• Valid driver’s license in the State of North Carolina.
• Must participate in specialized training to operate the carousel and train.

Responsibilities

• Supervises and participates in all activities at the carousel, train, and amusement facilities.
• Assists with recruitment and selection of staff; assigns, directs, trains, inspects work; coaches, counsels, and evaluates staff; develops staff schedules.
• Plans and promotes holiday and special events; receives reservation information; prepares contracts; schedules operators to cover events.
• Meets with the public; makes presentations promoting amusement rides.
• Ensures daily safety of mechanical devices and readiness for annual State inspections.
• Accounts for revenue from daily operations and submits to appropriate staff for processing.
• Performs routine maintenance to ensure cleanliness of facilities.
• Assist and make recommendations to maintenance staff in routine maintenance and repair of the carousel, train, amusement facilities and machinery, lighting, and restroom facilities.
• Prepares and maintains information on City website and social media.
• Attends meetings and training as necessary.
• Educates the public regarding proper use and safety measures of the ride.
• Oversees volunteer workers and outside contractors for special projects and events; assists with maintaining resources for solving mechanical or artistic issues.
• Maintains and prepares a variety of records and reports concerning carousel, train, and amusement facilities. Maintains safety and operational materials for operators.

Skills

Staff supervision

Event planning

Public presentation

Safety compliance

Revenue accounting

Facility maintenance

Communication

Education

Associate/Technical degree (business admin/marketing/tourism)

Specialized training for carousel/train operations

Job description

Shelby City’s Parks and Recreation department seeks a Recreation Program Supervisor to oversee the carousel, train, and amusement facilities, coordinating events and staff while ensuring safety and regulatory readiness.

The role includes staff recruitment, training, scheduling, public outreach, and maintaining financial records; collaboration with maintenance and volunteers is essential.