AMO Clerk/JR Warranty Admin Clerk

Norm Reeves Superstores; Cerritos (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Matching

Tuition Reimbursement

Paid Time Off

Supplemental Insurance

Discounts on Vehicles, Services, and •

Job summary

Norm Reeves Subaru Rockwall in Cerritos, CA is seeking an AMO Clerk to remit payments for Extended Service Contracts and aftermarket products, process cancellations, and handle refunds. The role includes payables, reconciliation, and schedule cleaning in a fast-paced dealership environment.

Responsibilities include AMO and warranty processing, follow-up on claims, and maintaining accurate dealer records. Must be 18+, with automotive dealership experience and strong accounting knowledge.

Qualifications

• Must understand basic accounting principles (debits/credits).
• Excellent written and verbal communication skills.
• Strong organizational and follow-up abilities.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Follow-up on outstanding claims.
• F&I, Ethos, AMO reconciliations and cancellations.
• Reserve reconciliations.
• Used car purchases and dealer trades.
• Maintaining service and customer records as required by the warrantor.
• Code after market claims and enter into the dealership systems.
• Process warranty paperwork and verify criteria.
• Review after market claims and correct errors.
• Administer warranty identification and disposal.
• Maintain relationships with all departments.
• Stay updated on factory recalls and announcements.

Skills

Accounting basics

Communication skills

Organizational skills

Multi-tasking

Driver's license

Tools

Microsoft Office

Databases

Spreadsheets

Job description

Description

Location: Cerritos, CA | On-Site | Full Time | $20-$22 an hour | Schedule: Monday through Friday 8am-5pm

AMO clerk would be responsible to remit payment to the Extended Service Contract companies as well as Gap and other aftermarket products sold. They would also process the cancelations of these products and issue the refunds to either the consumer or the lenders. Does payables and heavy reconciliation and schedule cleaning.

The AMO position registers Service Contracts and aftermarket warranty products as well as preparing cancelation refunds and schedule cleaning for each store.

• Follow-up on outstanding claims
• F&I, Ethos, AMO reconciliations and cancellations
• Reserve reconciliations
• Used car purchases and dealer trades
• Maintaining all service and customer records as required by the warrantor
• Accurately coding after market claims and entering into the dealerships automated system
• Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
• Reviewing after market claims and correcting any errors
• Administering warranty identification and disposal
• Maintaining good working relationships with all departments
• Keeping abreast of all factory recalls and announcements

What You'll Need:

• Must be 18 years or older
• Possess a background working for an automotive dealership required
• Strong understanding of general accounting principles, including debits, credits, and journal entries
• Proficiency in Computers- Microsoft Office, databases, and spreadsheets
• A valid driver's license and acceptable driving record
• Excellent communication skills both written and verbal
• Excellent organizational and follow-up skills
• Maintain a professional appearance and work ethic
• Ability to multi-task in a fast-paced environment

What We Offer:

Medical, Dental, Vision, and Complimentary Life Insurance

401k Matching and FSA

Tuition Reimbursement

Paid Time Off (accrues)

Supplemental Insurance (Hospital, Accident, Critical Illness)

Discounts on Vehicles, Services, and Parts

Equal Opportunity Employer
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