Americas Sales Operations Lead - Salesforce & Analytics

Keenfinity; Burnsville (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

Keenfinity in Burnsville, MN is seeking a Sales Operations Manager to lead and optimize sales operations and administration, partnering with sales leadership, marketing, finance, and other departments to streamline processes, manage data, and drive revenue growth.

You will develop and implement sales processes, administer CRM systems (Salesforce), ensure data integrity, and build dashboards to track KPIs, pipeline health, and revenue performance.

Qualifications

• 5+ years of experience in sales operations or revenue operations.
• CRM systems expertise (Salesforce preferred), SAP and sales analytics tools.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication and leadership abilities.

Responsibilities

• Develop, implement, and continuously improve sales processes and workflows.
• Identify bottlenecks and recommend improvements for efficiency.
• Administer and maintain CRM systems (Salesforce).
• Ensure data integrity and accuracy across all sales platforms.
• Develop and maintain dashboards and reports to track KPIs, pipeline health, and revenue performance.
• Analyze trends and provide insights to support strategic decisions.
• Assist in sales forecasting and pipeline analysis to support accurate revenue projections.
• Collaborate with finance and Growth leadership on annual and quarterly planning.
• Act as a liaison between sales, marketing, finance, and operations to align goals and initiatives.
• Manage contract administration, including review, compliance, and documentation.
• Coordinate pricing approvals, discount structures, pricing and promotional programs.
• Manage the Unilateral Pricing Program, coordinate with committee and liaise with Legal council as and when required.
• Ensure smooth communication and execution of campaigns and promotions.
• Ensure accurate and timely invoicing and credit management in collaboration with finance.
• Maintain customer records and ensure data integrity across all systems (SAP, CRM etc.).
• Monitor and manage sales incentive programs and commission calculations.

Skills

Analytical thinking

Leadership

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

SAP

PowerPoint

Job description

Keenfinity in Burnsville, MN is seeking a Sales Operations Manager to lead and optimize sales operations and administration, partnering with sales leadership, marketing, finance, and other departments to streamline processes, manage data, and drive revenue growth.

You will develop and implement sales processes, administer CRM systems (Salesforce), ensure data integrity, and build dashboards to track KPIs, pipeline health, and revenue performance.