Americas Partner Strategy Lead for CCaaS & AI
Cisco Systems, Inc.
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Job summary
Cisco Systems, Inc. seeks an AMER Partner Strategy & Acceleration Lead for Contact Center to accelerate partner-driven revenue across the Americas.
You will own partner practice development, executive alignment, and revenue growth with VARs, SIs, SPs, and MSPs, bridging global GTM with in-theater execution. Open to US locations, the role focuses on enabling migrations to Webex Contact Center and AI agents, driving executive engagement, and accelerating partner-led adoption in a high-growth
Qualifications
- 8-10+ years in CCaaS or SaaS partner sales
- Deep understanding of contact center solutions and AI
- Proven track record building profitable partner practices
- Strong executive communication and negotiation skills
- Bachelor’s degree in Business, CS, Engineering, or equivalent
Responsibilities
- Lead Executive Practice Building with C-level partners and JBPs
- Execute in-theater GTM plays and migration packaging
- Lead practice acceleration sprints for regional partners
- Drive migrations from on-premise to cloud Webex Contact Center
- Protect recurring base and bridge renewals with renewal desks
- Collaborate with sales directors and PAMs on territory mapping and escalations
- Innovate on commercial models (EA 3.0, VIP/LCI) and provide interlock with BU teams
Skills
Education
Job description
Cisco Systems, Inc. seeks an AMER Partner Strategy & Acceleration Lead for Contact Center to accelerate partner-driven revenue across the Americas.
You will own partner practice development, executive alignment, and revenue growth with VARs, SIs, SPs, and MSPs, bridging global GTM with in-theater execution. Open to US locations, the role focuses on enabling migrations to Webex Contact Center and AI agents, driving executive engagement, and accelerating partner-led adoption in a high-growth
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