Americas E-Commerce Catalog Lead

Clarks; Needham (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Clarks is seeking an E-Commerce Coordinator to manage product setup and ongoing content across wholesale E‑Commerce accounts such as Amazon and Zappos. You will maintain catalogs, ensure accurate listings, and coordinate with Sales, Analytics, Product, Marketing, and Customer Service to meet account requirements and drive growth.

The role requires strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines in a fast-paced environment.

Qualifications

• Bachelor’s Degree preferred.
• Experience supporting E-Commerce accounts like Amazon and Zappos preferred.
• Footwear or fashion industry experience preferred.
• Strong attention to detail and organization.
• Proficient in Microsoft Excel.
• Ability to adapt to changes and tight deadlines.
• Clear written and verbal communication.

Responsibilities

• Own setup and ongoing management of products across E-Commerce accounts (Amazon, Zappos, other retailers).
• Establish and maintain an organized process for account setup and management.
• Create and maintain product listings with SKUs, attributes, pricing, descriptions, and required data.
• Develop customer-facing content: titles, descriptions, bullets, features, specs, imagery.
• Manage account catalogs for accuracy and consistency.
• Audit websites to ensure listings are live and correctly categorized.
• Identify and resolve catalog, pricing, and content issues with internal teams.
• Provide prompt, high-quality service to E-Commerce customers and partners.
• Collaborate with Sales to meet customer requirements and identify growth opportunities.
• Coordinate daily with cross-functional teams to support account needs.
• Monitor product seasonality and lifecycle for transitions and updates.
• Support ongoing growth of the E-Commerce channel through process improvements.
• Maintain knowledge of account requirements and marketplace standards for compliance.

Skills

Microsoft Excel

Attention to detail

Organizational skills

Communication skills

Education

Bachelor’s Degree preferred

Job description

Clarks is seeking an E-Commerce Coordinator to manage product setup and ongoing content across wholesale E‑Commerce accounts such as Amazon and Zappos. You will maintain catalogs, ensure accurate listings, and coordinate with Sales, Analytics, Product, Marketing, and Customer Service to meet account requirements and drive growth.

The role requires strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines in a fast-paced environment.