Ecommerce Catalog & Sales Support Specialist

AMG Companies; New York (NY); On-site; USD 50,000 - 61,000; Full time

Job summary

AMG Companies in New York, NY is seeking a detail-oriented Sales Assistant to manage multi-channel product data and support buyers and account executives across seasonal buys and on Amazon. The role emphasizes high-volume accuracy, cross-functional collaboration, and growth toward owning account responsibility.

The position involves maintaining catalogs, preparing presentations for meetings, and conducting margin analyses while coordinating with planning, marketing, and design teams.

Qualifications

• Bachelor's degree required.
• 1+ years of related experience preferred.
• Exceptional attention to detail and accuracy when working with large volumes of product data.
• Strong organizational skills and the ability to manage a high number of open items at once without losing track of any.
• Proficient in Microsoft Excel with the ability to build pivot tables and use VLOOKUP and SUMIFS.
• Proficient in Microsoft Word, PowerPoint and Microsoft Teams.
• Clear written communication, particularly for documenting issues and escalating them with supporting detail.
• Ability to follow a documented process precisely, with the judgment to flag when the process is producing an incorrect result.
• Strong follow through and retail math aptitude.
• Ability to multi-task, deal effectively with internal and external partners, and adapt to changing priorities across two channels.
• Ambitious and enthusiastic to learn the business; positive attitude.

Responsibilities

• Maintain the Amazon catalog through routine audits, and complete new item setup for seasonal newness across Warners, Olga and True
• Build and maintain product variation relationships across size and color, and correct catalog errors as they surface
• Update product detail page content including images, copy, keywords and attributes, and track submissions through to a live, correct page
• Monitor automated alerts for buy box loss, content reversions and broken variations, and either resolve them or elevate with supporting documentation
• File and track Amazon cases, following up until closure rather than until submission
• Maintain and run recurring performance reports to recap top sellers, support item level margin reporting, and inform management
• Conduct competitive analysis on product assortment, pricing and content
• Support promotional setup and monitor deal performance and competitor promotions during key sales events
• Collaborate with the planning team to manage ecommerce product availability
• Partner with marketing and advertising teams to support promotional campaigns
• Maintain team process documentation, keeping step by step guides current as Amazon changes
• Support retailer meetings through deck development, product assortment preparation, note taking and post-meeting recaps
• Support buyers through the seasonal buying process, including assortment selection, coordinating samples for approval, and ongoing support through the buy cycle
• Conduct margin and liability analyses and support budget tracking
• Track selling trends and share buyer feedback with the design team to inform product development
• Monitor purchase orders, shipment updates and delivery timelines

Skills

Attention to detail

Organizational skills

Multi-tasking

Retail math aptitude

Written communication

Education

Bachelor's degree

Tools

Excel

Pivot tables

VLOOKUP

SUMIFS

Word

PowerPoint

Teams

Job description

AMG Companies in New York, NY is seeking a detail-oriented Sales Assistant to manage multi-channel product data and support buyers and account executives across seasonal buys and on Amazon. The role emphasizes high-volume accuracy, cross-functional collaboration, and growth toward owning account responsibility.

The position involves maintaining catalogs, preparing presentations for meetings, and conducting margin analyses while coordinating with planning, marketing, and design teams.