Americas Data & Innovation Business Development Lead

UL Solutions External Career Site; United States; On-site; USD 121,000 - 161,000; Full time

Job summary

UL Solutions is seeking a Business Development Manager for the Americas focused on data, digital and AI-enabled offerings. You will translate market demand into scalable solutions, collaborate across Sales, Tech, Product, Operations and Marketing, and shape offerings around real customer needs.

The role requires strong discovery, presentation, and relationship skills, with experience in software/SaaS and regulatory domains. Travel within the Americas may be required as needed.

Qualifications

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• Approximately 5+ years in product management, product marketing, solutions consulting, commercialization, or a related customer-facing product role.
• Demonstrated ability to gather customer requirements and turn them into offering definition, scoped documents, or product improvements.
• Strong discovery, communication, presentation, and relationship-management skills, and the ability to influence across functions without direct authority.
• Working knowledge of technical, regulatory, digital, or software-enabled solutions, and the ability to explain how they work and what they deliver.
• Self-directed, comfortable in an evolving environment, and willing to travel within the region as needed.
• Experience in testing, inspection and certification; product compliance; regulatory services; market access; software/SaaS; digital transformation; cybersecurity; or another technical B2B environment.
• Experience defining or commercializing software, subscription, or recurring-revenue offerings for complex enterprise customers.
• Experience using CRM, Power BI, or similar tools to analyze customer and commercial opportunities.
• Experience developing or launching new products, service offerings, pilots, or go-to-market packages.

Responsibilities

• Gather and document customer requirements, use cases, and unmet needs, and translate them into clear input for product and offering decisions.
• Analyze customer, service, and market data to identify gaps in the current offering portfolio and recommend where to extend, package, or retire capability.
• Support pricing, packaging, and positioning decisions for new and evolving digital solutions, working with Product, Finance, and Marketing.
• Find and qualify opportunities for emerging offerings, and work through sellers and account teams to progress them.
• Act as the product point of contact for sales, account, and global account teams on scope, capability, limitations, and fit.
• Support solution scoping for customer opportunities, including requirements, assumptions, dependencies, and handoffs to delivery.
• Build product collateral, demo content, discovery guides, and use cases so the offering is explained consistently and can be repeated at scale.
• Lead product discovery sessions that start with the customer’s compliance or market access problem, not a predetermined solution.
• Assess whether the current offering meets the need, document the gap when it does not, and bring in the right technical or regulatory expert.
• Support pilots and early adoption, track how customers actually use the solution, and feed findings back to Product and leadership.
• Support launch and commercialization of digital, software-enabled, and AI-enabled offerings, including readiness checks, launch materials, and internal training.
• Use CRM, Power BI, usage data, and market data to track offering performance, adoption, and conversion, and to build simple business cases for investment.
• Turn recurring custom work into standard, repeatable product components with defined scope, delivery model, and pricing.

Skills

Commercial Product Development

Communication Skills

Presentation Skills

Problem Identification

Product Trends

Project Competency

Relationship Management

Standards Compliance

Technical Sales

Education

Bachelor's Degree

Tools

CRM

Power BI

Job description

UL Solutions is seeking a Business Development Manager for the Americas focused on data, digital and AI-enabled offerings. You will translate market demand into scalable solutions, collaborate across Sales, Tech, Product, Operations and Marketing, and shape offerings around real customer needs.

The role requires strong discovery, presentation, and relationship skills, with experience in software/SaaS and regulatory domains. Travel within the Americas may be required as needed.