Amenities Experience Coordinator

Kids for the Future; New York (NY); On-site; USD 21,000 - 31,000; Part time

Job summary

Kids for the Future in New York is seeking an Assistant Amenity Manager to support the day-to-day operations of resident amenities, including fitness centers, lounges, pools, rooftops, and clubrooms. You will deliver warm, professional service and help maintain an exceptional resident experience.

You will coordinate events, manage reservations, and work with housekeeping, maintenance, security, and vendors.

Qualifications

• 1–3 years of experience in hospitality, residential property management, customer service, events, recreation, or a related field.
• Strong communication, organization, and interpersonal skills.
• Professional, friendly, and service-oriented demeanor.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.
• Proficiency with Microsoft Office and basic administrative systems.
• Ability to work independently as well as part of a team.
• Flexibility to work evenings, weekends, and holidays as required by the property.

Responsibilities

• Assist the Amenity Manager with day-to-day operations of all amenity areas, including fitness centers, lounges, pools, rooftops, clubrooms, business centers, and other resident spaces.
• Provide exceptional customer service and build positive relationships with residents and guests.
• Monitor amenity areas to ensure cleanliness, organization, safety, and proper presentation.
• Assist with scheduling, coordinating, and overseeing resident events, programs, and activities.
• Support the management of amenity reservations, bookings, access, and usage policies.
• Respond promptly and professionally to resident questions, requests, and concerns.
• Conduct regular inspections and report maintenance, safety, or operational issues to the appropriate departments.
• Coordinate with housekeeping, maintenance, security, vendors, and other property staff as needed.
• Assist with inventory management and ordering of amenity supplies and equipment.
• Help enforce property rules, policies, and amenity guidelines in a professional and courteous manner.
• Assist with vendor coordination and ensure contracted services meet property standards.
• Support opening and closing procedures and ensure amenities are properly secured.
• Maintain accurate records, schedules, incident reports, and other operational documentation.
• Assist the Amenity Manager with training and supervising amenity staff when needed.
• Provide coverage for the Amenity Manager during absences and assist with other property operations as assigned.

Skills

Communication

Organization

Interpersonal skills

Customer service

Multitasking

Leadership

Education

High school diploma or GED

Associate's or Bachelor's in Hospitality / Business / Property Management

Tools

Microsoft Office

Scheduling systems

Property-management software

Job description

Kids for the Future in New York is seeking an Assistant Amenity Manager to support the day-to-day operations of resident amenities, including fitness centers, lounges, pools, rooftops, and clubrooms. You will deliver warm, professional service and help maintain an exceptional resident experience.

You will coordinate events, manage reservations, and work with housekeeping, maintenance, security, and vendors.