Hospitality Amenity & Events Manager

Silverleaf Amenity & Events; Northern (KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

First Coast Contract Maintenance Services is seeking an Amenity Manager to oversee day-to-day operations across community amenities, ensuring safety, cleanliness, and hospitality-driven experiences for residents. You will partner with property teams, vendors, and management to maintain schedules, budgets, and compliance.

Responsibilities include planning programming, coordinating events, promoting amenities, tracking engagement, and managing vendor relations.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in property management, hospitality, community management, or amenities/programming roles.
• Strong customer service and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced, resident-facing environment.
• Proficiency with basic technology systems (property management software, scheduling tools, Microsoft Office or Google Workspace).

Responsibilities

• Oversee daily operations of amenities (e.g., pools, fitness centers, clubhouses, lounges, outdoor spaces, dog parks, coworking areas).
• Ensure amenities are consistently maintained, clean, safe, and operational according to company standards.
• Develop and manage amenity schedules, hours of operation, and usage policies.
• Serve as the primary on-site contact for resident amenity-related questions, concerns, and feedback.
• Plan, coordinate, and execute amenity programming and resident events.
• Partner with marketing and property teams to promote amenities and events.
• Track attendance and engagement metrics to continuously improve offerings.
• Coordinate with third-party vendors (e.g., cleaning, pool services, fitness instructors, event partners).
• Monitor vendor performance and ensure service-level expectations are met.
• Assist with budgeting, expense tracking, and invoice review related to amenity operations.

Skills

Customer service

Interpersonal skills

Multitasking

Resident-facing environment

Education

High school diploma

Tools

Property management software

Scheduling tools

Microsoft Office

Google Workspace

Job description

First Coast Contract Maintenance Services is seeking an Amenity Manager to oversee day-to-day operations across community amenities, ensuring safety, cleanliness, and hospitality-driven experiences for residents. You will partner with property teams, vendors, and management to maintain schedules, budgets, and compliance.

Responsibilities include planning programming, coordinating events, promoting amenities, tracking engagement, and managing vendor relations.