Ambulatory Services Rep III - Patient Access & Scheduling

Boston Medical Center (BMC); Boston (MA); On-site; USD 34,000 - 41,000; Full time

Job summary

Boston Medical Center (BMC) is seeking an Ambulatory Services Representative III in the Endoscopy Administration department. The role focuses on coordinating patient access activities such as OR scheduling, registration, insurance verification, appointment scheduling, and related administrative duties.

Qualifications include a Bachelor's degree with 1-2 years of experience, or an Associates with 3 years, or HS/GED with 5+ years, plus strong English communication and confidentiality skills.

Qualifications

• Bachelor's degree plus 1-2 years relevant work experience or
• Associates degree plus at least 3 years relevant experience or
• HS/GED with 5+ years relevant experience.

Responsibilities

• Coordinate patient access functions including OR scheduling and front end customer service.
• Oversee patient registration, insurance/coverage verification, and appointment scheduling.
• Handle charge entry and related administrative duties for the Endoscopy Administration department.
• Maintain confidentiality of personal/health information and balance multiple priorities.

Skills

Customer service

Communication

Multitasking

Education

Bachelor's degree

Associates degree

HS/GED

Tools

Registration systems

MS Office

Job description

Boston Medical Center (BMC) is seeking an Ambulatory Services Representative III in the Endoscopy Administration department. The role focuses on coordinating patient access activities such as OR scheduling, registration, insurance verification, appointment scheduling, and related administrative duties.

Qualifications include a Bachelor's degree with 1-2 years of experience, or an Associates with 3 years, or HS/GED with 5+ years, plus strong English communication and confidentiality skills.