Ambulatory Services Coordinator: Surgical Scheduling and Access

Boston Medical Center; Boston (MA); On-site; USD 34,000 - 42,000; Full time

Job summary

Boston Medical Center in Boston, MA is seeking an Ambulatory Services Representative III-U in Otolaryngology to coordinate patient access, including OR scheduling, registration, insurance verification, and appointment coordination. The role supports pre-op and cross-department activities, ensuring smooth patient flow and accurate data entry across systems.

You will handle pre-certifications, manage physician calendars, supervise block utilization, and perform essential billing and referral tasks

Qualifications

• Bachelor's degree with 1–2 years related experience or equivalent.
• Excellent English communication and patient-focused interaction.
• Strong privacy and confidentiality integrity and basic MS Office skills.

Responsibilities

• Coordinate OR scheduling and pre-op appointments.
• Perform front-end registration and insurance verification.
• Process authorizations and referrals.
• Maintain MPI and manage calendars.

Skills

Customer service

Communication

Confidentiality

MS Office

Registration systems

Education

Bachelor's degree

Associate degree

High school diploma

Tools

Hospital registration systems

Billing systems

Job description

Boston Medical Center in Boston, MA is seeking an Ambulatory Services Representative III-U in Otolaryngology to coordinate patient access, including OR scheduling, registration, insurance verification, and appointment coordination. The role supports pre-op and cross-department activities, ensuring smooth patient flow and accurate data entry across systems.

You will handle pre-certifications, manage physician calendars, supervise block utilization, and perform essential billing and referral tasks