Ambulatory Patient Services Concierge

Cleveland Clinic

Fort Lauderdale (FL)

On-site

USD 21,000 - 30,000

Full time

7 hours ago

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Job summary

Cleveland Clinic Weston Hospital is seeking a Patient Service Specialist to support multiple specialties with patient registration, scheduling, insurance verification, and front-end clerical duties. You will handle phone inquiries, MyChart enrollment, and interpreter coordination, while maintaining accurate records in a fast-paced environment.

The role offers Monday–Friday, 8:00 AM–5:00 PM, with opportunities to grow within Cleveland Clinic’s renowned patient-centered care team.

Qualifications

High school diploma or GED with 2 years in patient registration, scheduling, insurance processing or customer service, or an associate’s with 1 year experience.
Ability to perform basic math for insurance co-pays and input/retrieve data in PC windows.
Excellent communication and organizational skills required.

Responsibilities

Register patients and schedule appointments, verify insurance, collect co-pays.
Answer phones and provide back-end clerical support for multiple specialties.
Support MyChart enrollment and interpreter services as needed.
Triages patient inquiries and documents interactions in the system.
Maintain confidentiality and accurate patient records, and assist with front-end technology use.
Schedule staff/provider timetables and manage daily workflow.