Ambulatory Patient Access Specialist — Part-Time

001 University of Rochester; Charlottesville (VA); Vor Ort; USD 25.000 - 33.000; Teilzeit

Zusammenfassung

The University of Rochester is seeking a part-time front desk assistant in the Phlebotomy department to support ambulatory care services. You will handle reception, registration, scheduling, and billing-related tasks, ensuring accuracy and patient satisfaction.

Ideal candidates will have a high school diploma, at least one year in admin or customer service, and basic medical terminology knowledge. The role emphasizes accurate data entry and professional patient interaction.

Qualifikationen

• High School diploma required.
• 1 year related work experience in an administrative office or customer service field.
• Medical terminology experience preferred.
• Ability to word process documents and enter data into a database; strong customer service skills.

Aufgaben

• Process patient information for ambulatory care visits and manage reception tasks.
• Register patients and manage appointment scheduling and billing-related tasks.
• Ensure patient satisfaction and HIPAA compliance in front-desk activities.
• Train new staff as needed and monitor own performance.
• Handle telephone management and eRecord messaging.

Kenntnisse

Medical terminology

Data entry

Customer service

Ausbildung

High School diploma

Jobbeschreibung

The University of Rochester is seeking a part-time front desk assistant in the Phlebotomy department to support ambulatory care services. You will handle reception, registration, scheduling, and billing-related tasks, ensuring accuracy and patient satisfaction.

Ideal candidates will have a high school diploma, at least one year in admin or customer service, and basic medical terminology knowledge. The role emphasizes accurate data entry and professional patient interaction.