Ambulatory Patient Access & Scheduling Specialist

University of Rochester; United States; Presencial; USD 26.000 - 36.000; Jornada completa

Descripción de la vacante

The University of Rochester in Geneva, NY is seeking staff for ambulatory administration. You will manage patient reception, registration, charge reconciliation, appointment scheduling, and revenue-cycle tasks using the EMR and patient access systems.

Ensure accuracy, patient satisfaction, and compliant handling of PHI. Responsibilities include greeting patients, verifying identity, collecting demographics and financial data, pre-registering visits, coordinating appointments, collecting co-pays,

Formación

• Demonstrates accuracy to generate billable services.
• Maintains HIPAA-compliant handling of PHI.
• Interacts with patients with a courteous, professional demeanor.

Responsabilidades

• Greet patients and verify identity using two identifiers.
• Collect demographic and financial information; enter into EMR.Pre-register patients for visits and coordinate scheduling.
• Handle charge reconciliation and end-of-day deposits as needed.
• Answer clinic calls and route to appropriate staff; manage patient communications.

Conocimientos

Customer service

PHI protection

EMR navigation

Registration & scheduling

Charge reconciliation

Herramientas

EMR software

Descripción del empleo

The University of Rochester in Geneva, NY is seeking staff for ambulatory administration. You will manage patient reception, registration, charge reconciliation, appointment scheduling, and revenue-cycle tasks using the EMR and patient access systems.

Ensure accuracy, patient satisfaction, and compliant handling of PHI. Responsibilities include greeting patients, verifying identity, collecting demographics and financial data, pre-registering visits, coordinating appointments, collecting co-pays,