Ambulatory Ops & Admin Support Specialist

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health is seeking an administrative professional to join the Ambulatory Float Team. You will support Finance, HR, Executive Administration, and Ambulatory Operations while floating to UCLA Health clinics across Southern California.

This role requires adaptability, excellent service, and the ability to navigate changing assignments, with travel to multiple sites and variable shifts, including evenings, nights, weekends, and holidays.

Qualifications

• High school diploma required.
• Minimum of 6 months of administrative experience.
• Minimum of 6 months of experience in a customer service-related role providing direct customer service and service recovery.
• Familiarity and knowledge of authorization process and managed care programs.
• Working knowledge of CareConnect system to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, completing referrals, inputting authorizations, hospital lab results and medical reports.

Responsibilities

• Support Finance, Human Resources, Executive Administration, and Ambulatory Operations.
• Float to UCLA Health clinics and operate across departments.
• Learn new workflows, build diverse skills, and collaborate with teams.
• Travel to all UCLA Health Ambulatory Community Clinics in Southern California.
• Be flexible and proactive in navigating changing assignments and operational needs.
• Work hours may include evenings, nights, weekends, and holidays.

Skills

Travel to sites

Verbal communication

Organizational skills

Adaptability

Customer service

Education

High school diploma

Tools

Excel

PowerPoint

Word

Job description

UCLA Health is seeking an administrative professional to join the Ambulatory Float Team. You will support Finance, HR, Executive Administration, and Ambulatory Operations while floating to UCLA Health clinics across Southern California.

This role requires adaptability, excellent service, and the ability to navigate changing assignments, with travel to multiple sites and variable shifts, including evenings, nights, weekends, and holidays.