Ambulatory Operations Leader: Growth, Access & Experience

0090 Presbyterian System Services; United States; On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSAs

PTO

Retirement plan with match

Education and career development

Life insurance

Disability insurance

Job summary

Presbyterian Healthcare Services seeks a transformational ambulatory operations leader to serve as Director of Practice Operations. You will oversee a portfolio of physician and APP clinics, partnering with clinical leaders to improve access, productivity, and patient experience.

The role requires 7–10 years of leadership in ambulatory settings and a Bachelor's in a related field, with a Master’s preferred. Strong strategic, financial, and change-management skills are essential.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Nursing, or a related field.
• Preferred Master's degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health, or related discipline.
• 7–10 years of progressive healthcare leadership experience.
• Minimum 5 years leading ambulatory, physician practice, medical group, or outpatient operations.
• Demonstrated experience managing multiple practices, service lines, or operational departments.

Responsibilities

• Provide leadership and oversight for assigned ambulatory practices and service lines.
• Establish operational strategies that align with priorities and growth objectives.
• Drive performance across access, provider productivity, throughput, and service levels.
• Develop operational action plans to improve efficiency, capacity, and patient outcomes.
• Create accountability structures that support performance excellence across sites.
• Serve as a strategic business partner to physicians, APPs, and medical leadership.
• Collaborate with clinical leaders to optimise scheduling, access, and productivity.
• Lead strategic planning and ambulatory transformation initiatives.
• Utilise data to drive decision-making and develop dashboards for leaders.

Skills

Healthcare leadership

Ambulatory operations

Provider productivity

Workforce development

Strategic planning

Data analytics

Education

Bachelor's in Healthcare Admin

Master's preferred (MHA/MBA)

Job description

Presbyterian Healthcare Services seeks a transformational ambulatory operations leader to serve as Director of Practice Operations. You will oversee a portfolio of physician and APP clinics, partnering with clinical leaders to improve access, productivity, and patient experience.

The role requires 7–10 years of leadership in ambulatory settings and a Bachelor's in a related field, with a Master’s preferred. Strong strategic, financial, and change-management skills are essential.