Ambulatory Operations Director: Growth, Access & Experience

Presbyterian; United States; On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive salaries

Full medical, dental and vision保险

Flexible spending accounts (FSAs)

Paid time off (PTO)

Retirement plans

Job summary

Presbyterian Healthcare Services seeks a transformational ambulatory healthcare leader to serve as its next Director of Practice Operations. This senior role oversees operational, financial, service, and people performance across a portfolio of physician and advanced practice provider clinics.

As value-based care and consumer engagement evolve, the Director will drive ambulatory strategies to improve access, productivity, patient experience, workforce engagement, and quality while aligning with

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, Nursing, or a related field.
• Preferred: Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health, or related discipline.
• 7–10 years of progressive healthcare leadership experience.
• Minimum of 5 years leading ambulatory, physician practice, medical group, or outpatient operations.
• Demonstrated experience managing multiple practices, service lines, or operational departments.
• Experience leading operational, financial, workforce, and patient experience improvement initiatives.
• Strong understanding of ambulatory operations, practice management, access management, and provider productivity.

Responsibilities

• Provide leadership and oversight for assigned ambulatory practices and service lines.
• Establish operational strategies that align with organizational priorities and growth objectives.
• Drive performance across key operational metrics including access, provider utilization, productivity, patient throughput, and service levels.
• Develop operational action plans that improve efficiency, capacity, and patient outcomes.
• Create accountability structures that support performance excellence across all sites.
• Serve as a strategic business partner to physicians, advanced practice providers, and medical leadership.
• Collaborate with clinical leaders to optimize provider productivity, panel management, scheduling templates, and access strategies.
• Support physician engagement, provider satisfaction, and workforce retention efforts.
• Foster a collaborative, physician-friendly culture focused on delivering exceptional care.

Skills

Ambulatory operations

Practice management

Provider productivity

Data-driven decisions

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, Nursing, or related field

Master’s degree in Healthcare Administration or MBA or related discipline

Job description

Presbyterian Healthcare Services seeks a transformational ambulatory healthcare leader to serve as its next Director of Practice Operations. This senior role oversees operational, financial, service, and people performance across a portfolio of physician and advanced practice provider clinics.

As value-based care and consumer engagement evolve, the Director will drive ambulatory strategies to improve access, productivity, patient experience, workforce engagement, and quality while aligning with