Ambulatory Office Manager: Patient Experience & Operations

UF Health; Jacksonville (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

UF Health in Jacksonville seeks an Office Manager to direct, supervise, and coordinate all administrative activities of the departmental or satellite practice. You will ensure service levels, manage personnel, supplies, equipment, and financial transactions, while upholding UF Health policies and regulatory requirements.

The role emphasizes exceptional customer service by the office team and adherence to operational standards, with oversight under the Ambulatory Administrator or Operations

Qualifications

• High School Diploma or GED required.
• Preferred: Associate's or Bachelor's degree in Healthcare Administration, Business or related field.
• Experience with CPT4/ICD9 coding and payer types is preferred.

Responsibilities

• Direct, supervise, and coordinate all administrative activities of the departmental or satellite practice.
• Manage personnel, supplies, equipment, and accounts payable/receivable.
• Ensure service levels and regulatory compliance per UF Health policies.

Skills

Billing knowledge

Medical terminology

Payer classes knowledge

Mathematical skills

Computer skills (MS Word, Excel, and D

English communication

Education

High School Diploma or GED

Associate's or Bachelor's degree in Healthcare Administration or related field

Tools

MS Word

Excel

Outlook

Job description

UF Health in Jacksonville seeks an Office Manager to direct, supervise, and coordinate all administrative activities of the departmental or satellite practice. You will ensure service levels, manage personnel, supplies, equipment, and financial transactions, while upholding UF Health policies and regulatory requirements.

The role emphasizes exceptional customer service by the office team and adherence to operational standards, with oversight under the Ambulatory Administrator or Operations