Ambulatory Medical Office Specialist — Patient Care & Admin

Hackensack Meridian Health; Neptune Township (NJ); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory care operations at multiple locations. The role focuses on front desk functions, patient check-in/check-out, scheduling, and post-visit coordination to ensure a smooth patient experience.

The ideal candidate will have strong communication, multitasking abilities, and experience with EMR/EHR systems, along with proficiency in Microsoft Office or Google Suite.

Formación

• High School diploma, GED, or equivalent.
• 1+ year experience in customer-facing roles.
• Ability to multitask in a fast-paced environment while remaining professional.
• Ability to manage competing priorities and time efficiently.
• Travel to various locations and reliable transportation required.
• Proficient in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsabilidades

• Front desk duties for outpatient medical office.
• Handle check-in, scheduling, registration and check-out processes.
• Provide post-visit support for appointment needs and concerns.

Conocimientos

Customer service experience

Multitasking

Time management

Strong communication

Travel ready

Reliable transportation

Computer skills

Educación

Associates Degree

High School Diploma / GED

Herramientas

EMR/EHR experience

Microsoft Office

Google Suite

Descripción del empleo

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department. The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting. The role of the Medical Office Specialist is to provide optimal support to the team and to ensure patients receive the very best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process while at the office, and continue to support our patients post visit for any appointment needs and concerns.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Education, Knowledge, Skills and Abilities Preferred:

• Associates Degree.
• Minimum of 1 year related work experience in a physician practice, hospital setting.
• EMR/EHR experience.
• Prior clerical training, knowledge.

If you feel the above description speaks directly to your strengths and capabilities, then please apply today!