Ambulatory IT Specialist & Epic Training Lead

University of Washington; Seattle (WA); Hybrid; USD 80,000 - 105,000; Full time

Job summary

UW Medicine’s Ambulatory Business Operations is seeking a Senior Computer Specialist to provide technical and operational expertise across the ambulatory network. The role leads groups, meetings, and projects while supporting front office operations and clinical workflows.

Responsibilities include implementing IT operations best practices, refining ambulatory policies, and delivering EpicCare training to staff. A bachelor’s degree and ambulatory care experience are required.

Qualifications

• Bachelor’s degree in computer science, business, education, healthcare, or a related field is required.
• At least two years of experience in an acute or ambulatory care setting.
• Strong understanding and experience in IT/computer/application support and analysis.

Responsibilities

• Implement IT operations best practices for efficiency, security, and reliability.
• Develop ambulatory operations policies aligned with organizational objectives and regulatory requirements.
• Provide comprehensive EpicCare application support for ambulatory clinics and troubleshoot usage issues.
• Identify technical and workflow barriers and collaborate with stakeholders to resolve them.
• Deliver training on Epic and other business software to UW staff in person, online, or at clinics.

Skills

IT operations

End-user support

Technical training

EpicCare support

Education

Bachelor’s Degree

Tools

EpicCare

Job description

UW Medicine’s Ambulatory Business Operations is seeking a Senior Computer Specialist to provide technical and operational expertise across the ambulatory network. The role leads groups, meetings, and projects while supporting front office operations and clinical workflows.

Responsibilities include implementing IT operations best practices, refining ambulatory policies, and delivering EpicCare training to staff. A bachelor’s degree and ambulatory care experience are required.