Senior Epic Ambulatory Applications Lead

EvergreenHealth; Kirkland (WA); On-site; USD 120,000 - 192,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Tuition assistance

Paid time off

Retirement plans

Free parking

Commuter benefits

Job summary

EvergreenHealth is seeking an IT professional to support the Epic EHR system and related IT systems for end users across the EvergreenHealth network. You will learn Epic capabilities and apply workflow knowledge to assist with implementation, testing, go-live, and long-term support.

You will lead small to mid-size projects, coordinate testing, and provide guidance to junior staff while maintaining strong customer service and collaboration with end users and business partners.

Qualifications

• Minimum of 5 years of healthcare IT or other relevant experience.
• Experience with 1 or more Epic go-lives.
• Epic certification in area of support or certification within 3 months of hire.
• Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience.
• Ability to learn new vendor applications quickly and tailor system to meet user requirements.
• Excellent oral and written communication skills.
• Ability to work independently and as a team member across multiple teams.
• Must be onsite for go-lives; remote work is negotiable.
• Self-motivated, detail-oriented and able to manage one's own work in a fast-paced environment.
• Strong customer service orientation and professional communication.

Responsibilities

• Conducts research to develop, configure, and modify moderately complex information systems.
• Designs, configures, tests, debugs, documents, and maintains programs/applications.
• Applies detailed knowledge of system functionality to the implementation of new applications and modules.
• Uses knowledge of user workflow to assist users in defining requirements.
• Coordinates all testing phases of associated applications during implementations and upgrades.
• Participates in testing; or lead integrated testing, coordinating resources and organizing issue tracking.
• Provides input to go-live events and supports go-live activities during off-hours.
• Provides technical guidance to less experienced resources as needed.
• Manages small to medium sized projects with minimal managerial oversight.
• Develops project plans, issues logs, testing plans, and go-live events.

Skills

Epic EHR

Healthcare IT

On-call support

Project leadership

User support

Education

Bachelor's degree

Tools

Epic

MS Office

Job description

EvergreenHealth is seeking an IT professional to support the Epic EHR system and related IT systems for end users across the EvergreenHealth network. You will learn Epic capabilities and apply workflow knowledge to assist with implementation, testing, go-live, and long-term support.

You will lead small to mid-size projects, coordinate testing, and provide guidance to junior staff while maintaining strong customer service and collaboration with end users and business partners.