Ambulatory IT Desktop Analyst: Cross-Campus Support

McLeod Health; South Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

McLeod Health is seeking an IT Ambulatory Desktop Analyst to support IT across Carolina Forest, Loris, and Seacoast campuses. You will install and support network-connected hardware, serve as project lead between clients and IT staff, and manage personal systems for new PC installs and relocations.

You will provide help-desk assistance and maintain inventory and repair logs, ensuring IT policies and security standards are followed.

Qualifications

• Five years of experience supporting computer systems in an information systems environment.
• Experience with desktop technologies and Windows operating systems.
• At least three years of PC-oriented experience, including word processing and spreadsheet applications.
• Strong knowledge of network-connected hardware installation and configuration.
• Ability to lead projects and coordinate between clients and technical teams.
• Excellent troubleshooting and problem-resolution skills.
• Experience maintaining hardware/software inventory and repair logs.
• Familiarity with IT policies, security standards, and compliance.
• Effective communication and customer-service skills.
• Ability to work across multiple McLeod Health campuses in Horry County.

Responsibilities

• Install and support all network‑connected hardware.
• Lead project coordination between clients and IT staff for problem resolution and system implementation.
• Manage personal systems support, including new PC installations and department relocations.
• Provide help‑desk assistance and technical support to end users and IT personnel.
• Track and maintain equipment, software inventory, and repair logs.
• Evaluate project requirements and recommend solutions.
• Ensure compliance with IT policies and security standards.
• Assist with troubleshooting of desktop technologies and applications.
• Participate in cross‑campus IT initiatives for Carolina Forest, Loris, and Seacoast locations.
• Document procedures and create user guides as needed.

Job description

McLeod Health is seeking an IT Ambulatory Desktop Analyst to support IT across Carolina Forest, Loris, and Seacoast campuses. You will install and support network-connected hardware, serve as project lead between clients and IT staff, and manage personal systems for new PC installs and relocations.

You will provide help-desk assistance and maintain inventory and repair logs, ensuring IT policies and security standards are followed.