Information Systems Analyst

Kintegra Health; Camden (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

Kintegra Health is seeking an on-site Information Systems Analyst to maintain and support all IT equipment, including computers, networking, and telephony across Camden facilities. The role includes hardware/software setup, ticket handling, backups, documentation, and ensuring reliable IT operations.

Travel to other clinics may be required; strong problem solving, communication, and familiarity with Windows environments are essential. A two-year tech degree or equivalent is required.

Qualifications

• Three years minimum maintaining and supporting Windows-based computers, networks, and apps; five years preferred.
• Five years general computer installation, maintenance, and repair experience.
• Experience with FreshService ticketing system is a plus.
• A two-year tech degree or equivalent experience is required.
• A+ certification knowledge is preferred.

Responsibilities

• Provide support for PCs, printers, and network infrastructure.
• Perform installation and modification of PCs.
• Carry out basic network administration tasks.
• Manage PC and data backups and migrations.
• Maintain an accurate inventory of computers and hardware supplies.
• Create and maintain documentation for IT processes and procedures.
• Assist the IT Service team with phone support when needed.

Skills

FreshService

Networking basics

Windows administration

PC/desktop setup

Backups & migrations

Documentation

Phone support

SC driver's license

Education

Two-year technology-related degree or equivalent experience

Tools

FreshService

Active Directory

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Information Systems Analyst

ALL Full-Time Camden, SC, US

2 days ago Requisition ID: 5165

Onsite Information Systems Analyst

Position Summary

The Information Systems Analyst is responsible for the maintenance and support of all electronic equipment, including computer hardware, software, networking, and telephony systems. This role encompasses a broad range of technical support activities, such as physical installation, assembly, configuration, and maintenance of personal computing devices. The analyst works independently to prioritize daily and weekly work orders and is required to perform related duties to maintain all technology and communications infrastructure. While most tasks are completed at the IT building, some responsibilities necessitate travel to other clinics and facilities.

Duties and Responsibilities

• Basic understanding of support ticketing systems; experience with FreshService is a plus.
• Basic understanding of networking principles and devices.
• Five years of general computer installation, maintenance, and repair experience, or an equivalent combination of education and experience sufficient to perform the essential duties of the job.
• Minimum three years of experience maintaining and supporting Windows-based computers, networks, and applications; five years preferred.

Key Responsibilities

• Provide support for PCs, printers, and network infrastructure.
• Perform installation and modification of PCs.
• Carry out basic network administration tasks.
• Manage PC and data backups and migrations.
• Maintain an accurate inventory of computers and hardware supplies.
• Create and maintain documentation for all IT processes and procedures.
• Assist the IT Service team with phone support when needed.

Performance Requirements

• Advanced knowledge of computer hardware and repair.
• Proficient in configuring new laptops and desktops.
• Proficient with Windows 10/11, Microsoft Office, and O365 applications (Outlook, Teams, SharePoint, OneDrive).
• Basic understanding of Active Directory.
• Field technician experience is a plus.
• Manual and physical dexterity.
• Valid SC driver’s license.

Education

A two-year technology-related degree or equivalent experience is required.

Experience Required

Refer to the duties and responsibilities section for detailed experience requirements.

Other Knowledge and Skills

• Excellent communication, time management, and problem-solving skills.
• A+ certification knowledge is preferred.

Certifications

No certifications are required for this position.