Healthcare Desk-Side IT Technician — On‑Site, 24/7 On‑Call

Nordic Global

Charleston (SC)

On-site

USD 60,000 - 85,000

Full time

8 days ago
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Job summary

Nordic Global is seeking a Desk Side Analyst to provide on-site IT support at our Charleston, SC location. You will assist with hardware installation, setup, and ongoing support for clinical staff and leadership, ensuring reliable technology and minimal downtime.

You will collaborate with biomed, project managers, and application analysts to deliver cost-effective, standard technology solutions that support exceptional patient care in a fast-paced environment.

Qualifications

  • Bachelor's degree in information technology or related field.
  • 3+ years of IT support experience or 6+ years of related experience.
  • Experience supporting healthcare environments is a plus.

Responsibilities

  • Assist with hardware support including computers, printers, scanners, phones, and telehealth equipment.
  • Maintain accurate hardware inventories and vendor coordination to minimize service interruptions.
  • Ensure SLAs are met and provide proactive communication to managers and teams.

Skills

Communication
Customer service
IT fundamentals
Active Directory
Troubleshooting
On-site hardware support
Time management
Documentation

Education

Bachelor's Degree in Information Technology

Tools

Windows OS
Networking basics

Job description

Nordic Global is seeking a Desk Side Analyst to provide on-site IT support at our Charleston, SC location. You will assist with hardware installation, setup, and ongoing support for clinical staff and leadership, ensuring reliable technology and minimal downtime.

You will collaborate with biomed, project managers, and application analysts to deliver cost-effective, standard technology solutions that support exceptional patient care in a fast-paced environment.

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