On-site Healthcare IT Support Specialist

Healthtech Inc; Greenville (SC); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Nordic is seeking a Desk Side Analyst to install, manage, and support technology at our Greenville, SC location. You will build relationships with site leadership and end users while collaborating with biomed, project managers, relationship managers, and application analysts to deliver cost-effective, standard technology solutions that support exceptional patient care.

Responsibilities include hardware support, inventory management, vendor coordination, and participating in on-call rotations to

Qualifications

• Bachelor's degree and 3 years of related experience or 6 years of related experience.
• Relevant work experience in Information Technology or currently pursuing related degree.
• Must be able to lift hardware up to 50 pounds; walk/stand for long shifts; valid driver's license; travel between sites.

Responsibilities

• Assist with hardware support including computers, printers, scanners, phones, and health-tech devices.
• Maintain accurate hardware inventories of production equipment and spare parts.
• Manage vendors to ensure clinical staff is not interrupted by technology tasks.
• Collaborate with IT teams to ensure consistent user experience across sites.
• Provide clear, concise IT guidance to end users and translate IT language as needed.
• Participate in on-call rotation for after-hours support in a patient-care environment.

Skills

IT fundamentals

Operating systems

Networking basics

Active Directory

Communication

Customer service

Documentation

On-site support

Education

Bachelor's degree

Job description

Nordic is seeking a Desk Side Analyst to install, manage, and support technology at our Greenville, SC location. You will build relationships with site leadership and end users while collaborating with biomed, project managers, relationship managers, and application analysts to deliver cost-effective, standard technology solutions that support exceptional patient care.

Responsibilities include hardware support, inventory management, vendor coordination, and participating in on-call rotations to